K.Saurabh Rao Email & Phone Number

I am a Product Support Specialist at Operative, a leading provider of software solutions for the media industry. In this role, I deliver exceptional customer service and technical support to ensure the success of our customers, who use our products to manage their advertising operations and revenue.With several years of experience in the tech industry, I have gained valuable expertise in troubleshooting software and hardware issues, identifying root causes, and providing effective solutions to customers. I thrive in fast-paced environments, where I collaborate with cross-functional teams to improve products and processes. I am highly skilled in managing customer relationships, identifying areas for improvement, and implementing strategies to increase customer satisfaction.My technical acumen and problem-solving skills enable me to quickly learn new technologies and applications, and provide timely and accurate solutions to complex issues. I am dedicated to delivering outstanding customer experiences, and am always seeking ways to improve the overall customer journey. I hold an MBA degree from International School of Management Excellence, and a BE degree from St. Aloysius Institute of Technology, with a focus on Electrical, Electronics and Communications Engineering.I am passionate about driving customer success, and am looking for opportunities to leverage my skills and experience to add value to the media industry. If you are looking for a Product Support Specialist who is committed to providing exceptional customer service, and has a strong technical background and domain knowledge, please do not hesitate to contact me.