Kate Blake Email & Phone Number

Oklahoma City, OK, US

Oklahoma City, Oklahoma Area

Oklahoma

Oklahoma City, Oklahoma Area

Hankamer School Of Business Department Of Finance And Department Of Marketing

• Responsible for meeting with clients and creating a personal financial plan that meets both their financial goals and the sales goals of the company.
• Met and exceeded quarterly sales goals reaching bonus payout.
• Created an environment of elevated customer service which resulted in consistent customer service scores of 100%.
• Assisted other team members with daily tasks and reaching their own personal goals through coaching.

• Responsible for the profit and loss of the store that generated $500,000 in revenue, and employed up to 10 people.
• Scheduled employees to maximize productivity while keeping labor costs within company standards.
• Ensured customer satisfaction was achieved with every visit.
• Trained new employees and developed seasoned employees, resulting in a highly productive and motivated team.
• Delegated daily tasks to employees and the management team, and ensured tasks were completed accurately and on time, so that customers experienced a pleasant shopping environment.
• Merchandised and refreshed store appearance which maintained customer interest and generated sales.

• Supervised up to 8 employees in this store that sold, traded and rented movies.
• Promoted gift card sales in store and won promotional contest between stores.
• Reduced shrinkage from 2.9% to 1.1%
• Conducted and led store inventories, which were more accurate than previously.
• Balanced store funds nightly, including cash and credit cards, achieving much lower variances than were previously achieved.
• Received and returned merchandise to vendors and company warehouse, ensuring proper credits were awarded.

• Department SupervisorResponsible for managing up to 6 employees, ensuring they performed duties assigned and provided excellent customer service.
• Scheduled employees according to customer traffic patterns which achieved maximum productivity and guest satisfaction.
• Merchandised and reset the store according to company directives and business requirements.
• Received and prepared the store for sales ensuring it was attractive for customer purchasing.
• Built a cohesive and enthusiastic team which was eager to satisfy customers.
• Achieved 100% on a guest satisfaction survey.Sales Associate

Master Of Business Administration (Mba), Healthcare

Bachelor Of Business Administration (B.B.A.) Management, Health/Health Care Administration/Management Minor

Activities and Societies: -Sigma Alpha Pi- National Society of Leadership and Success Community Service Co-Chair / Membership Outreach.

General Studies/Earth Science

60 hrs completed