Kate Blake Email & Phone Number

Oklahoma City, Ok, Us

Oklahoma City, Oklahoma Area

Oklahoma

Oklahoma City, Oklahoma Area

Hankamer School Of Business Department Of Finance And Department Of Marketing

Responsible for meeting with clients and creating a personal financial plan that meets both their financial goals and the sales goals of the company.•Met and exceeded quarterly sales goals reaching bonus payout.•Created an environment of elevated customer service which resulted in consistent customer service scores of 100%.•Assisted other team members with daily tasks and reaching their own personal goals through coaching.

Responsible for the profit and loss of the store that generated $500,000 in revenue, and employed up to 10 people.•Scheduled employees to maximize productivity while keeping labor costs within company standards.•Ensured customer satisfaction was achieved with every visit. •Trained new employees and developed seasoned employees, resulting in a highly productive and motivated team.•Delegated daily tasks to employees and the management team, and ensured tasks were completed accurately and on time, so that customers experienced a pleasant shopping environment.•Merchandised and refreshed store appearance which maintained customer interest and generated sales.•Increased sales by 30% in a special product promotion by developing a sales contest for employees which produced outstanding results.•Coordinated the reopening of the store after hurricane Ike which was accomplished ahead of schedule and reduced costs from original estimates.

Supervised up to 8 employees in this store that sold, traded and rented movies.•Promoted gift card sales in store and won promotional contest between stores.•Reduced shrinkage from 2.9% to 1.1%•Conducted and led store inventories, which were more accurate than previously.•Balanced store funds nightly, including cash and credit cards, achieving much lower variances than were previously achieved. •Received and returned merchandise to vendors and company warehouse, ensuring proper credits were awarded.

Department SupervisorResponsible for managing up to 6 employees, ensuring they performed duties assigned and provided excellent customer service.•Scheduled employees according to customer traffic patterns which achieved maximum productivity and guest satisfaction.•Merchandised and reset the store according to company directives and business requirements.•Received and prepared the store for sales ensuring it was attractive for customer purchasing.•Built a cohesive and enthusiastic team which was eager to satisfy customers.•Achieved 100% on a guest satisfaction survey.Sales Associate•Recognized for outstanding customer service and expanding the customer base. Had many customers return for additional needs.•Maintained inventory of fully stocked shelves which ensured an attractive and fulfilling shopping experience for customers.•Maintained neat and clean store which encouraged customers to return for additional baby needs.

Master Of Business Administration (Mba), Healthcare

Bachelor Of Business Administration (B.B.A.) Management, Health/Health Care Administration/Management Minor

Activities and Societies: -Sigma Alpha Pi- National Society of Leadership and Success Community Service Co-Chair / Membership Outreach.

General Studies/Earth Science

60 hrs completed