Kuldip Singh

Kuldip Singh Email and Phone Number

Felicity Melbourne @ Felicity Holistic Care
Kuldip Singh's Location
Melbourne, Victoria, Australia, Australia
Kuldip Singh's Contact Details

Kuldip Singh work email

Kuldip Singh personal email

n/a
About Kuldip Singh

Experienced Customer Service Team Lead with a demonstrated history of working in the customer service industry. Skilled in Service Delivery, Workforce Management, Contact Centers, Management, and Performance Management. Strong support professional with a Post Graduate Diploma in Business Management focused in Business Administration and Management, General from Eastern Institute of Technology.

Kuldip Singh's Current Company Details
Felicity Holistic Care

Felicity Holistic Care

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Felicity Melbourne
Kuldip Singh Work Experience Details
  • Felicity Holistic Care
    Team Leader
    Felicity Holistic Care Jan 2023 - Present
    Melbourne, Victoria, Australia
    View
  • Www.Lawnrite.Co.Nz
    Customer Service Manager
    Www.Lawnrite.Co.Nz Aug 2020 - Dec 2022
    Auckland, New Zealand
    Highly dedicated and dependable Customer and Franchise Development Manager with an excellent record of client service. Adept at handling a diverse customer base in person, by telephone or email; as well as over the internet. Able to work well independently or as part of a professional Sales team. Strong organization and scheduling skills that lead to efficient time management. Self-motivated, goal oriented, creative thinker able to think outside the box to solve problems effectively
  • Ticketmaster New Zealand
    Planning And Resource Manager
    Ticketmaster New Zealand Aug 2019 - Aug 2020
    Auckland, New Zealand
    View
  • Sky New Zealand
    Team Leader Online
    Sky New Zealand May 2016 - Aug 2019
    Auckland, New Zealand
    • Communicating and Working With Teams • Performance Management• Staff Management• Consumer Management• Team Engagement• Managing Team Performance.• Helping in Team Reports.• Floor Handling and Process Support• Maintain MIS for the Team• Ensure to meet Quantitative Parameters
    View
  • 2Degrees Mobile
    Team Coach
    2Degrees Mobile Jul 2010 - May 2016
    • Communicating and Working With Teams • Performance Management• Staff Management• Consumer Management• Team Engagement• Managing Team Performance.• Helping in Team Reports.• Floor Handling and Process Support• Maintain MIS for the Team• Ensure to meet Quantitative Parameters
    View
  • 2Degrees Mobile
    Real Time Queue Supervisor
    2Degrees Mobile Jul 2010 - May 2015
    Auckland
    • Monitoring all aspects of queue management technology to ensure service levels are maximised and call answer percentage meet projected figures.• Real-time management of staff availability and performance on the queue.• Manage daily shrinkage in WFM tool• Record daily trending, agent absence, outages and other performance insights.• Helping with WFM scheduling for different campaigns.• Coordinate with business departments to run projects for different campaigns.
    View
  • Care Nz (Est. 1954) Limited
    Community Support Worker
    Care Nz (Est. 1954) Limited Oct 2008 - Jun 2010
    Auckland
    View
  • Infovision Groups Ltd
    Team Manager
    Infovision Groups Ltd Jun 2005 - Jun 2008
    New Delhi Area, India
    • Communicating and Working With Teams • Performance Management• Staff Management• Consumer Management• Team Engagement• Managing Team Performance.• Helping in Team Reports.• Floor Handling and Process Support• Maintain MIS for the Team• Ensure to meet Quantitative Parameters
  • Intouch Solutions
    Team Lead
    Intouch Solutions Jan 2003 - May 2005
    New Delhi Area, India
    • Communicating and Working With Teams • Performance Management• Staff Management• Consumer Management• Team Engagement• Managing Team Performance.• Helping in Team Reports.• Floor Handling and Process Support• Maintain MIS for the Team• Ensure to meet Quantitative Parameters

Kuldip Singh Skills

Team Management Team Leadership Call Centers Customer Experience Performance Management Telecommunications Contact Centers Customer Service Team Management Skills Wfm Scheduler Service Delivery Management Vendor Management Change Management Customer Service Managing Skills Real Time Control Systems

Kuldip Singh Education Details

Frequently Asked Questions about Kuldip Singh

What company does Kuldip Singh work for?

Kuldip Singh works for Felicity Holistic Care

What is Kuldip Singh's role at the current company?

Kuldip Singh's current role is Felicity Melbourne.

What is Kuldip Singh's email address?

Kuldip Singh's email address is ku****@****e.co.nz

What schools did Kuldip Singh attend?

Kuldip Singh attended Eastern Institute Of Technology, Delhi University, The Air Force School New Delhi.

What are some of Kuldip Singh's interests?

Kuldip Singh has interest in Travelling, Playing Cricket, Meeting New People.

What skills is Kuldip Singh known for?

Kuldip Singh has skills like Team Management, Team Leadership, Call Centers, Customer Experience, Performance Management, Telecommunications, Contact Centers, Customer Service, Team Management Skills, Wfm Scheduler, Service Delivery, Management.

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