Analytical and highly-skilled management leader with a proven track record of exceeding goals. Excellent verbal communication and interpersonal skills, building relationships with clients and colleagues. Experienced in leading a team of professionals in multi-cultural environment to maximize their potential and delivering sustained profitability. Solid conflict resolution skills, identifying problems and implementing solutions. Stellar time management, organizational and attention to detail.Significant 19+ years of experience in Service Delivery Management, Client Management, Process Mining, Transformation, Automation, Audits, Transition Management and People Management handling diverse streams of business operations in Finance & Accounting domain.
Ibm India Private Limited
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Group ManagerIbm India Private Limited Apr 2024 - PresentBengaluru, Karnataka, India
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DgmIbm India Private Limited Apr 2019 - May 2024Bengaluru, Karnataka, India• Leading a Global Operations team of 124 members across EMEA, NA, LATAM and APAC.• Assisted in transforming the overall P2P operations to Industry Standard Benchmark• Enabling controls to improve performance• Conducting internal audits to test the accuracy and take preventive measures• Smart Productivity Optimization yielded 6% FTE’s benefit• Monthly review of Budget and ensure the variance are minimized• Always maintained high client satisfaction
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Service Delivery ManagerAccenture, India, Banglore Sep 2015 - Apr 2019Bangalore Area, India• Handled various clients and multiple regions during my tenure.• Lead and assisted in setting up Global Capability Center for one of the FMCG client’s in Bengaluru.• Key responsibility is to ensure smooth transformation and transition of the process from Budapest to Bangalore GCC center.• Maintained project timelines by effective collaboration with key stakeholders• Understand key challenges and bring appropriate solutions to minimize the risk.• Responsible for driving multiple projects including RPA’s and automation's to bring efficiency and effectiveness of the overall service delivery• Smart play in identifying more business opportunities and providing business case to leadership and client
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Operational Consultant / Service Delivery ManagerAccenture, Indonesia, Jakarta Jun 2017 - Jun 2018Jakarta, IndonesiaAS an Operational Consultant, responsible in setting up “Shared Service Center” for one of the Agri-Science company in Jakarta, Indonesia. • Lead and assisted in setting up Shared Service Center for one of the Agri-Science client’s in Jakarta, Indonesia.• Standardized the process to Industry best practice through transformation and Continuous Improvements. • Enabled workflow within the ERP system for audit trail log• Eliminating the manual approval process to digital authorization• Successful closure of project within the timeline
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Operations ManagerCapgemini Jul 2014 - Sep 2015• As an Operations Manager, responsible for P2P & OTC operations for Bangalore and Trichy Delivery centers.• Assisted in providing data analysis for contract renewal and was successful in extending for further 3 years.• Lead in moving the P2P and OTC process to “Tier 3” city for cost efficiency. • Lead and handled multiple efficiency projects • Received Global Awards for the best efficiency and effective value project for 3 years consecutively. -
Team ManagerCapgemini Feb 2012 - Jun 2014Bangalore, IndiaResponsible for delivering Finance and Accounts services which includes Accounts Payable, Inter Company, Accounts Receivable and Master Data Management for a large manufacturing company in Europe. -
Assistant Manager OperationsSiemens Information And Technology Dec 2004 - Feb 2012Bangalore, IndiaAs Assistant Manager, responsible for US Accounts Payable. Handled multiple teams which includes Invoice Processing, Vendor Master, Payments, PO Discrepancy and Customer Relations. Maintained good relationship with counterpart in US and ensured all SLA's were met consistently.Handled multiple Six Sigma projects and improved quality, productivity and controls.
Kumar A Education Details
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Excellent -
Accounting And Finance
Frequently Asked Questions about Kumar A
What company does Kumar A work for?
Kumar A works for Ibm India Private Limited
What is Kumar A's role at the current company?
Kumar A's current role is GM & Project Lead at IBM | Process Mining Transformation Architect | Certified Data Scientist from Great Lakes University| Certified Six Sigma Green Belt | Celonis.
What schools did Kumar A attend?
Kumar A attended Great Lakes Institute Of Management, Bangalore University.
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