Kumar Amulya - Csm®I Cspo

Kumar Amulya - Csm®I Cspo Email and Phone Number

CSM & PM at Providentia Technologies @ Providentia Technologies
Kumar Amulya - Csm®I Cspo's Location
Noida, Uttar Pradesh, India, India
About Kumar Amulya - Csm®I Cspo

As the CSM & PM of Providentia Technologies, I blend my deep-rooted expertise in technology with a strategic vision to drive innovation in the AI/ML landscape. My journey began in the trenches of Project coordination and cloud environments, where I honed my skills in various technologies and methodologies. With a Bachelor of Technology in Information Technology from Poornima College of Engineering, Jaipur, I've always been fascinated by the potential of technology to transform businesses and lives.At Providentia, my mission is to lead our team in developing solutions that not only address complex data challenges but are also designed with a human-centric approach. My role encompasses overseeing Agile-based Project management, Cross team Collaboration and Business Analysis, ensuring that our strategic objectives align with our commitment to excellence and innovation. I am passionate about fostering collaborations that drive progress and am always looking to connect with like-minded companies and executives in the retail, manufacturing, and media/entertainment industries.

Kumar Amulya - Csm®I Cspo's Current Company Details
Providentia Technologies

Providentia Technologies

View
CSM & PM at Providentia Technologies
Kumar Amulya - Csm®I Cspo Work Experience Details
  • Providentia Technologies
    Csm & Pm
    Providentia Technologies Feb 2022 - Present
    Noida, Uttar Pradesh, India
    In my current role, I am responsible for steering the company's agile-driven practices, project management and cross-team collaboration driving growth, and ensuring the seamless integration of our innovative solutions across various sectors. My focus is on:​Leading cross-functional teams to align operations, marketing, finance, and sales with our company's strategic goals.​Cultivating partnerships and relationships with key industry players to expand our reach and impact.​Championing a culture of innovation within Providentia, encouraging our team to push boundaries and explore new frontiers in AI and ML.
    View
  • Careerbuilder
    Technical Support Engineer (Smp)
    Careerbuilder Apr 2019 - Feb 2022
    Noida, Uttar Pradesh, India
    With a proven track record in managing technical support projects, I have successfully resolved critical issues for over 120 clients across the APAC and EMEA regions, leading to a 15% improvement in SLA compliance. My expertise in leveraging Salesforce CRM has enabled me to reduce the average resolution time for P1 issues by 25%, consistently handling 80+ high-severity cases per month.Key Achievements:Optimized case management processes, leading to a 38% decrease in open case backlog and enhanced operational efficiency.Conducted in-depth analyses of logs and API responses, resulting in a 22% reduction in critical production incidents.Maintained a stellar CSAT rating above 96%, earning multiple commendations for my exceptional issue resolution skills.Trained and mentored support staff, improving team efficiency by 20% and fostering a culture of knowledge sharing.Developed comprehensive documentation, including technical resolutions and knowledge base articles, which reduced support tickets by 15% through effective self-service options.
    View
  • Snva Ventures Pvt. Ltd
    Project Coordinator | Ba
    Snva Ventures Pvt. Ltd Jul 2016 - Mar 2019
    Noida, Uttar Pradesh, India
    Managed cross-functional teams to deliver 15+ projects, reducing delivery timelines by 25% through optimized task management and resource allocation.Developed and tracked project plans, achieving 100% on-time delivery while maintaining alignment with business objectives.Collaborated with stakeholders to gather requirements and translate them into actionable deliverables, improving clarity and reducing rework by 30%.Conducted risk assessments, mitigating potential project delays and reducing risks by 20%.Facilitated seamless communication between development, testing, and business teams, enhancing cross-team collaboration by 20%.
    View

Kumar Amulya - Csm®I Cspo Education Details

Frequently Asked Questions about Kumar Amulya - Csm®I Cspo

What company does Kumar Amulya - Csm®I Cspo work for?

Kumar Amulya - Csm®I Cspo works for Providentia Technologies

What is Kumar Amulya - Csm®I Cspo's role at the current company?

Kumar Amulya - Csm®I Cspo's current role is CSM & PM at Providentia Technologies.

What schools did Kumar Amulya - Csm®I Cspo attend?

Kumar Amulya - Csm®I Cspo attended Poornima College Of Engineering,jaipur, Rajasthan Technical University, Kota, Keshav Saraswati Vidya Mandir.

Not the Kumar Amulya - Csm®I Cspo you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.