Kumar Raj Shridhar Email & Phone Number

Bengaluru, Karnataka, IN

• Handling team size of 15 to Support 24/7*365 Operation
• Successfully running 24/7 NOC support
• Performs analysis of network, compute needs and contributes to the design of network architecture, integration, and installation.
• Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements
• Take care of Network asset management and software license management, including maintenance of network component inventory, life cycle management, and related documentation.
• Prepares and maintains documentation of network configurations and layouts.

Bengaluru, Karnatka, IN

• Sep 2014 –SEP 2020
• Good experience in Planning and designing the IT INFRASTRUCTURE, IT security project, and End to End project management which include Co-ordination, ITIL Change management, UAT, implementation, sign-off, and handover
• Plan and executive daily operation projects as per ITIL standard
• Maintain the Operational SLA within the set timeline
• Creating the required documents which will support the CAB to approve the change, Standardizing the document Like HLD, LLD, and handover documents.
• Coordinated with various IT departments, stakeholders, and third-party vendors to ensure business continuity during upgrades

Paris, FR

 Determine Client And application Requirements Preparing network architecture and design as per client requirement Implementing new network policy which enhance client’s security  Supporting to L2 team in critical issue Dealing with external client for performance enhancement Preparing reports, Strategic plan for management  Handling firewall ASA.

Gallatin, TN, US

DEPUTY MANAGER IN RELIANCE INTEGRATED SERVICES PVT., LTD.NOV 2010 – 17 JULY 2012The company is a division of Reliance Communications, it’s a Data center spread across6,50,000 sq. ft of hosting space, owns and operates nine level 3 data centers at multiplelocations and spearheads Data Center operations of India's largest Integrated TelecomService Provider..

Project Overview: Planning the methodology for shifting entire center to new locationKey Deliverables:Administering operations related to data center infrastructure development & server room designing; building infrastructure of data center including of all necessary requirements such as power supply, arranging cold aisle and hot aisle, DG supply, UPS.

EXECUTIVE-TECHNOLOGY IN SUTHERLAND GLOBAL SERVICES (FORMERLYADVENTITY)JUN2007 - OCT2007This is a business process outsourcing and technology-enabled services company,provides an integrated set of back-office and customer facing front-office services thatsupport the entire customer lifecycle. It offers digital, customer engagement, andbusiness process.

Key Deliverables:Implementing the technical plans prepared by senior; providing technical details to sales and non sales team.Configuring Contivity 1700 firewall and Cisco pix515, 520 & Fortigate 350.Maintaining Exchange Server 2000; implementing new policies in exchange server as per company guidelines.Handing IMSS and applying policy as per client.

Key Deliverables:Working for about 900 clients' network containing assembled P4, P3, Compaq and Dell PC's. Creating users and granting respective permissions as per the policies on Win2k Servers and Win NT Servers.Installing & maintaining different types of the printers viz., Epson DMP, HP DeskJet 970CXI, 610, HP LaserJet 2300N/3030 and Brother MFC.