Shankar Kumar Email & Phone Number

Thane, MH, IN

Gurugram, Haryana, India

1. Designed and deployed LLM-based Call summarization, QnA and multi turn dialogue application.2. Patent Under Review: Co-invented peer-based product timeline recommendation and value-tracking system. 3. Developed and deployed a clustering-based solution using llama 2 and BertTopic for surfacing insights from surveys.4. Designed multi-stage product.

Gurgaon, Haryana, India

1. Developed a multi class hierarchical BERT based classifier model to classify client feedbacks into hierarchical classes.2. Developed client churn prediction model using Logistic Regression and Random Forest.3. Developed a profiler to track model metrics and macro values in production.4. Developed a python based tool logs analyzer to track and evaluate.

Pune Area, India

1. Developed a new ASP.NET C# based Web Application for storing and managing Language Translation related bugs.2. Worked on critical migration projects to reduce the dependency of product on third party software.3. Fixed major software bugs in product and ensured smooth and timely delivery to the customer.4. Delivered new functionalities such as filtering.

Postgraduate Degree, Business Analytics

Pgdba, Machine Learning

Pgdba, Mathematical Statistics And Probability

B. E, Mechanical Engineering