Kumar Saurabh Email & Phone Number

As a versatile professional at Bristlecone, I have delivered successful outcomes for clients as a Project Manager, Business Analyst, and Pre-Sales Consultant.Notably, I led a team as a project manager for automating the labelling inspection process in a bottling plant. Collaborating with the client, we defined quality parameters and developed a comprehensive database of label defects, achieving over 99% accuracy in detecting labeling defects using advanced computer vision and machine learning techniques. This automation ensured compliance with regulatory requirements, maintained product quality and safety, and significantly reduced false positives and rework costs.In another project, I worked on conversational BI, where we connected Amazon's Alexa to different BI platforms like Tableau, Power BI, Qlik Sense, and more, to get answers to the questions asked by the user. As the project lead, I collaborated with the development team and clients to understand requirements and ensure timely and successful project delivery. This innovative solution provided clients with real-time data insights, streamlined decision-making processes, and increased efficiency.As a Pre-Sales Consultant, I have collaborated with clients to propose solutions that meet their needs, while working closely with sales and marketing teams to communicate our value proposition and ensure proposed solutions are feasible. I have been successful in delivering outstanding customer experiences and driving business growth for Bristlecone. I am committed to staying up-to-date with industry trends and best practices to exceed client expectations.

- Utilized Machine Learning algorithms to create a Predictive Model for classifying happy and unhappy customers.- Analyzed the factors affecting the daily NPS of customers interacting with Interactive Voice Response (IVR) system.- Devised strategies to improve the NPS and reduce the daily load of customer care calls.- Collaborated with cross-functional teams to implement the proposed strategies and monitored the results.- Presented findings and recommendations to senior management, resulting in a 10% improvement in NPS score and a 15% reduction in customer care calls.

- Developed an interactive dashboard for effective analysis of healthcare data of Merchant Mill Department employees.- Devised a structured database to improve the analysis of health data.- Studied the data and suggested improvement strategies for the Health Index of the department, resulting in a 15% increase.- Conducted regular meetings with stakeholders to discuss the progress of the project and incorporated their feedback to enhance the dashboard's functionality.- Presented the project to the senior management team and received commendation for the project's success.

Pune, Maharashtra, India

- Worked closely with stakeholders to understand their needs and prioritize product backlog.- Developed and maintained a clear product vision and roadmap.- Defined product requirements and user stories to ensure that the product met customer needs and aligned with business objectives.- Collaborated with cross-functional teams to deliver high-quality products on time and within budget.- Conducted user acceptance testing to ensure the product met customer requirements and provided a positive user experience.- Monitored product performance and gathered feedback from customers to continuously improve the product.- Conducted business analysis to understand business needs and requirements to translate into conceptual designs.

- Built predictive models using various machine learning tools to predict equipment failure.- Designed algorithms to track and detect anomalies in multiple sensor data for case controller devices.- Provided insights and proposals for business improvements for projects utilizing my analytical and technical expertise.- Successfully integrated the NFC Module in the iCON Actuator Project with a working efficiency of more than 90% within a range of 3cm.

Master Of Business Administration - Mba, Business Analytics

Bachelor Of Technology - Btech, Electronics And Instrumentation Engineering

Education record