Kunal Patel Email & Phone Number

Houston, Texas, Us

• Collaborate with Product and Marketing teams for providing a comprehensive analysis of the client HRIS technology landscape, identifying gaps and opportunities for growth and improvements especially with the help of Generative AI.• Collaborate with client HR and Empyrean IT teams to continuously identify and implement innovative solutions that enhanced the employee experience.• Accountable for driving Empyrean's revenue growth by achieving annual targets for client implementations in HRIS, benefits, and payroll administration.

Houston, Texas, Us

• Provided strategic consulting on client HRIS/benefits/payroll technology initiatives, ensuring optimal usage of existing systems and integration of new feature releases.• Successfully streamlined and automated HRIS, benefits and payroll processes through collaboration with client HR, leading to increased efficiency and cost savings.• Enforced best practices and industry trends during the client HRIS/benefits/payroll implementations• Ensured overall client satisfaction towards Empyrean system UX and functionality to help client HR stay connected to their employees

Houston, Texas, Us

• Managed service delivery and task execution for a portfolio of assigned clients in both implementation and ongoing phases of HRIS, benefits and payroll administration.• Managed resources allocation (analysts) within the portfolio based on individual client needs.• Partnered with Client Relations Manager to ensure quality and technical profitability of client projects.

Houston, Texas, Us

• Led client HRIS system (examples: Workday HCM, Oracle Peoplesoft, SAP SuccessFactors, Lawson, Ceridian DayForce, etc.) integration development & quality assurance for flawless implementation. • Mentored analysts on benefits/payroll tasks, ensuring high-quality client deliverables.• Maintained accuracy standards for all client work.• Built strong client relationships through effective communication.• Utilized technical & analytical skills to solve complex HRIS client issues.

New York, Ny, Us

• Led a team of 5 senior analysts, providing mentorship and fostering a collaborative environment to achieve optimal performance.• Managed the Mercer Ticketing system, prioritizing resource allocation based on project urgency and financial impact to ensure efficient resource utilization.• Spearheaded monthly HR technology training sessions for over 80 business analysts, promoting system proficiency and driving user adoption

New York, Ny, Us

• Implemented HR benefits system modules for clients using proprietary tools. Managed data import, queries, and reporting.• Developed data conversion interfaces for seamless integration with various systems.• Managed client relationships as the primary contact, ensuring successful implementation and ongoing administration.• Led project planning & execution, defining scope, monitoring timelines, and communicating with stakeholders.

New York, Ny, Us

• Executed ongoing benefit and payroll administration processing for clients and assisted with resolution of participant issues• Tested and analyzed system configuration against requirement documents during implementation and administration• Participated in preview meeting to demonstrate system setup to clients before the system is finalized

• Applied database integration on websites; worked with MS SQL to enhance code and functionality of web pages• Implemented Perl scripts and SQL queries to automate daily data processing and produce weekly revenue reports• Provided daily, weekly, and monthly written and oral status reports to project management on progress of delegated assignments• Provided internal and external technical support• Coordinated with international developers in the process of making the website and related properties more user-friendly

M.B.A., Mis

B.S., Computer Science