Kunal Patel Email & Phone Number

Houston, Texas, US

• Collaborate with Product and Marketing teams for providing a comprehensive analysis of the client HRIS technology landscape, identifying gaps and opportunities for growth and improvements especially with the help of.
• Collaborate with client HR and Empyrean IT teams to continuously identify and implement innovative solutions that enhanced the employee experience.
• Accountable for driving Empyrean's revenue growth by achieving annual targets for client implementations in HRIS, benefits, and payroll administration.

Houston, Texas, US

• Provided strategic consulting on client HRIS/benefits/payroll technology initiatives, ensuring optimal usage of existing systems and integration of new feature releases.
• Successfully streamlined and automated HRIS, benefits and payroll processes through collaboration with client HR, leading to increased efficiency and cost savings.
• Enforced best practices and industry trends during the client HRIS/benefits/payroll implementations
• Ensured overall client satisfaction towards Empyrean system UX and functionality to help client HR stay connected to their employees

Houston, Texas, US

• Managed service delivery and task execution for a portfolio of assigned clients in both implementation and ongoing phases of HRIS, benefits and payroll administration.
• Managed resources allocation (analysts) within the portfolio based on individual client needs.
• Partnered with Client Relations Manager to ensure quality and technical profitability of client projects.

Houston, Texas, US

• Led client HRIS system (examples: Workday HCM, Oracle Peoplesoft, SAP SuccessFactors, Lawson, Ceridian DayForce, etc.) integration development & quality assurance for flawless implementation.
• Mentored analysts on benefits/payroll tasks, ensuring high-quality client deliverables.
• Maintained accuracy standards for all client work.
• Built strong client relationships through effective communication.
• Utilized technical & analytical skills to solve complex HRIS client issues.

New York, NY, US

• Led a team of 5 senior analysts, providing mentorship and fostering a collaborative environment to achieve optimal performance.
• Managed the Mercer Ticketing system, prioritizing resource allocation based on project urgency and financial impact to ensure efficient resource utilization.
• Spearheaded monthly HR technology training sessions for over 80 business analysts, promoting system proficiency and driving user adoption

New York, NY, US

• Implemented HR benefits system modules for clients using proprietary tools. Managed data import, queries, and reporting.
• Developed data conversion interfaces for seamless integration with various systems.
• Managed client relationships as the primary contact, ensuring successful implementation and ongoing administration.
• Led project planning & execution, defining scope, monitoring timelines, and communicating with stakeholders.

New York, NY, US

• Executed ongoing benefit and payroll administration processing for clients and assisted with resolution of participant issues
• Tested and analyzed system configuration against requirement documents during implementation and administration
• Participated in preview meeting to demonstrate system setup to clients before the system is finalized

• Applied database integration on websites; worked with MS SQL to enhance code and functionality of web pages
• Implemented Perl scripts and SQL queries to automate daily data processing and produce weekly revenue reports
• Provided daily, weekly, and monthly written and oral status reports to project management on progress of delegated assignments
• Provided internal and external technical support
• Coordinated with international developers in the process of making the website and related properties more user-friendly

M.B.A., Mis

B.S., Computer Science