Kurt Macdonald

Kurt Macdonald Email and Phone Number

Leading teams to deliver Generative AI, Conversational AI, Document AI. @ ServiceNow
2225 Lawson Lane, Santa Clara, CA 95054, us
Kurt Macdonald's Location
United States, United States
About Kurt Macdonald

Applying design methods to building teams, products, and businesses.

Kurt Macdonald's Current Company Details
ServiceNow

Servicenow

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Leading teams to deliver Generative AI, Conversational AI, Document AI.
2225 Lawson Lane, Santa Clara, CA 95054, us
Website:
servicenow.com
Employees:
5
Kurt Macdonald Work Experience Details
  • Servicenow
    Director, Machine Learning Engineering
    Servicenow Sep 2024 - Present
    Santa Clara, Ca, Us
  • Servicenow
    Senior Manager, Machine Learning Engineering
    Servicenow Feb 2020 - Sep 2024
    Santa Clara, Ca, Us
    ServiceNow acquired Passage AI in February 2020.Currently leading the Document Intelligence and Computer Vision machine learning engineering teams. Incorporating Generative AI and LLMs into document understanding solution to bridge between documents and business workflows. Took the team to GA and the first production customers. Now focused on scaling.Previously, led Automation Discovery and Task Intelligence development teams. Used deep learning NLU and classical machine learning models to find insights for customers in their data. Provided a match-making service between a customer and their biggest opportunities for automation using the ServiceNow platform.
  • Passage Ai
    Director Of Product Development
    Passage Ai Mar 2017 - Feb 2020
    Mountain View, California, Us
    Employee #2 at Passage AI.Joined startup at seed round to lead the product design and development of the Conversational AI platform. Designed, built, and shipped the core products. Recruited, hired, and managed the product development team as Passage AI expanded from a company of 5 in Mountain View to over 30 people across the U.S., Canada, Germany, India, and Japan. During my time at Passage AI we raised Series A, significantly grew ARR, and were acquired by ServiceNow at the beginning of 2020.I believe there will be a conversational interface to everything because language understanding is the ultimate affordance.
  • Dell Emc
    Manager, Cloud Console
    Dell Emc Oct 2014 - Mar 2017
    Round Rock, Texas, Us
    EMC acquired Maginatics in October 2014.Formed, recruited, and led a team to build a modern console for EMC cloud storage products. Our team was distributed across 4 offices in 3 time zones and doubled in size during my tenure, so we operated as a remote team and followed best practices for collaboration. In less than 2 years, we launched multiple products and rapidly iterated through continuous delivery.
  • Maginatics, Inc (Acquired By Emc)
    Design Director
    Maginatics, Inc (Acquired By Emc) Mar 2014 - Oct 2014
    Promoted to Design Director. Partnered with head of marketing to redesign and rebuild our lead generation. New strategy significantly increased the quality of leads for the sales team.
  • Maginatics, Inc (Acquired By Emc)
    Designer Developer
    Maginatics, Inc (Acquired By Emc) Sep 2012 - Mar 2014
    Joined startup at Series A to design, build, and ship the console for the cloud storage platform. Focus was to develop the product to make a powerful distributed storage system approachable for our customers. During my time at Maginatics we raised Series B, grew ARR, and were acquired by EMC.
  • 16Ths
    Founder
    16Ths Apr 2012 - Sep 2012
    Bootstrap startup interlude. Product, design, and development. Prototyped and built several multiplayer projects for web and mobile. Lots of rapid iteration and joyful creation.
  • Hewlett-Packard
    Lead Designer (Cloud Services)
    Hewlett-Packard Sep 2011 - Mar 2012
    Houston, Texas, Us
    Joined the HP Cloud Services web team to design the UI for the management console. Built and shipped a new web console and website design.
  • Hewlett-Packard
    Design Lead
    Hewlett-Packard Mar 2008 - Sep 2011
    Houston, Texas, Us
    First designer hired into the Experience Software Business. Lead designer for this consumer software R&D group inside the Personal Systems Group (PSG).Directed the design and development of the UI/UX design system for consumer software applications, including visual, interaction and code toolkit.
  • Hewlett-Packard
    Designer
    Hewlett-Packard May 2004 - Mar 2008
    Houston, Texas, Us
    Started at HP Labs as an intern to work on an interactive television prototype. Then, joined full-time to work on the design and development of mobile applications, SDK, and a community website for a location-based media project called “Mediascapes”. Built a large, GPS-driven interactive nature walk in Yosemite, with the support of NPS rangers, that we tested with a large number of park visitors.
  • Tracking Shot, Inc.
    Founder
    Tracking Shot, Inc. Dec 2005 - Dec 2007
    First startup. Founded with partners from HP Labs. I led design for the automated movie generation product. We used machine learning to generate personalized movies from photos and videos. Incorporated, built the product, and sold white-label licenses to the technology.The product we built was inspired by my MFA thesis project at USC.
  • Usc'S Institute For Creative Technologies
    Interaction Designer
    Usc'S Institute For Creative Technologies Jan 2005 - Jan 2006
    Led a research project to build tools and techniques for intelligence analysis for a three-letter agency.
  • Usc Interactive Media Department - Mobile Media Research Lab
    Co-Founder And Researcher
    Usc Interactive Media Department - Mobile Media Research Lab Aug 2002 - Jan 2005
    Founding student member of the Mobile Media Lab, led by Mark Bolas and Scott Fisher.

Kurt Macdonald Skills

User Experience User Interface Design Interaction Design User Experience Design Experience Design Information Architecture Web Applications User Centered Design Web Design Css Mobile Applications Web Development User Interface Mobile Devices Design Strategy Mobile Design Usability Testing Usability Engineering Wireframes Heuristic Evaluation Html Javascript Human Computer Interaction Start Ups Creative Direction Jquery Rapid Prototyping Usability User Research Product Design Service Design Front End Visual Design Ruby On Rails Android Design Leadership Angularjs Ember.js

Kurt Macdonald Education Details

  • University Of Southern California - School Of Cinema-Television - Interactive Media Division
    University Of Southern California - School Of Cinema-Television - Interactive Media Division
    Interactive Media
  • Ucla
    Ucla
    Philosophy

Frequently Asked Questions about Kurt Macdonald

What company does Kurt Macdonald work for?

Kurt Macdonald works for Servicenow

What is Kurt Macdonald's role at the current company?

Kurt Macdonald's current role is Leading teams to deliver Generative AI, Conversational AI, Document AI..

What is Kurt Macdonald's email address?

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What schools did Kurt Macdonald attend?

Kurt Macdonald attended University Of Southern California - School Of Cinema-Television - Interactive Media Division, Ucla.

What are some of Kurt Macdonald's interests?

Kurt Macdonald has interest in Animal Welfare.

What skills is Kurt Macdonald known for?

Kurt Macdonald has skills like User Experience, User Interface Design, Interaction Design, User Experience Design, Experience Design, Information Architecture, Web Applications, User Centered Design, Web Design, Css, Mobile Applications, Web Development.

Who are Kurt Macdonald's colleagues?

Kurt Macdonald's colleagues are Anna O., Ramya Mannem, Manoj Yadav, Johan Ahlm, Pavan Kumar Kanamarlapudi, Mala Mathur, Joselyn Chou.

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