Katherine H. Email & Phone Number

United States

Lead a team of Project Managers, Schedulers, Budget Analysts and support staff to deliver major electric capital projects and programsLead integration of best practices across the companies in accordance with Avangrid’s standard practicesEnsure project resources have the correct toolsets and processes in place and that all relevant staff is trained and.

• Lead Non-Pipes Alternatives and Non-Wires Alternatives (Distributed Energy Resource) projectsthroughout the project identification, development, procurement, analysis/project evaluation,contracting and evaluation.
• Perform Benefit Cost Analysis for potential Non Wires Alternatives and Non Pipes Alternatives projects
• Liaise with state and federal regulatory agencies on Non Wires Alternatives related matters
• Produce briefings and status reports on a regular basis for local and global Iberdrola executives, regulatory agencies and other key stakeholders

• Efficiently plans, schedules and directs work of direct reports
• Participates in safety initiatives
• Lead the activities and directs work force of a team of customer service representatives, field service representatives and meter services to meet regulatory goals
• Directs employee hiring process and disciplinary meetings

Rochester, NY

• Efficiently plans, schedules and directs work of direct reports
• Participates in safety initiatives
• Lead the activities and directs work force of a team of customer service representatives, field service representatives and meter services to meet regulatory goals
• Directs employee hiring process and disciplinary meetings

Binghamton, NY

• Create and process purchase orders in Global SAP to ensure accurate payment to vendors and to make sure purchases are within budget
• Forecast and report spend with collection agencies in relation to outline agreements
• Create, analyze and distribute weekly and monthly reports to track performance indicators in keeping with reaching our customer service arrears goals and objectives
• Collaborate and strategize with team members to problem solve requests and produce accurate results for data requests from other business areas and upper management

Rochester, New York Area

• Responded quickly and efficiently to client requests that are entered into ITSM
• Created purchase requisitions and orders accurately utilizing SAP
• Reached out to vendors and business clients to ensure purchases are input correctly
• Created reports to provide data analysis to manager regarding software applications being used in the environment
• Monitored OPEX budget being spent on software to ensure team stays in given budget parameters
• Manipulated data gathered from multiple sources and utilize Excel to extract the pertinent information

Rochester, New York Area

• Processed payments through SAP Cash Desk with a high degree of accuracy
• Provided detailed and accurate information to customers regarding billing, meter reads, account balance, and installment plans
• Analyzed collection conditions for customer to properly determine eligibility and create payment agreements in accordance with HEFPA guidelines
• Analyzed customer gas and electric consumption data for accounts to reconcile annual average usage versus actual usage

Master Of Business Administration - Mba

Bachelor Of Science (B.S.), Business Administration And Management, General