Kristopher Robinson Email & Phone Number

St Louis, Missouri, United States

The Technical Professional Associate (TPA) will engage in a hands-on development program focused on growing the personal and technical skills necessary to develop leading technology solutions. This position will rotate through a series of 8-month assignments within various technology disciplines in the Information Technology (IT) department. The TPA will.

St Louis, Missouri, United States

• Respond to help desk calls and e-mails, log computer problems,and assist with routine problems including assistance with web access, Office365,and/or hardware issues.
• Install or assist in the installation of new or upgraded off-the shelf/desktop releases. Set up, configure, install, and document hardware and software. Provide cabling support.
• Provide support for mobile computing devices and remote access.
• Prepare and maintain documentation and standard operating procedures and checklists for end users and other technicians.Perform inventory control duties.Create and run reports. Perform routine follow up after.
• Create local court forms from off-the-shelf software. Customize programs for local needs and trains personnel in their use.
• Maintain contact with other information technology court personnel at different locations and levels for the purpose of keeping abreast of developments, techniques, and user programs. Monitor day-to-day operations of.

St Louis, Missouri, United States

Served as backend support for Ameren’s Digital Field Experience rollout which is a compilation of multiple projects (8 in total) that were initiated to help propel Ameren workers' digital and mobile capabilities in work management and geographic information system (GIS) into a new era. The goals of the DFE initiative were to increase the capacity of the.

St Louis, Missouri, United States

Assisted with software development for interoperability (how Centene exchanges data with entities outside the organization). Assisted with data software application that utilizes data science with machine learning. Gained experience with Node.JS, React, & Angular. Also gained experience with micro services (Kubernetes), and Kafka.

St. Charles County, Missouri, United States

• Serve as the first-line response for user requests by assisting with general Software and Hardware questions while maintaining a high level of customer satisfaction.
• Performs troubleshooting of hardware and software issues, diagnosis and maintenance of computers (desktops, laptops and tablets), printers, scanners, desk phones and other hardware.
• Monitors master consoles that monitor the performance of computer systems and networks.
• Transcribes unresolved problems and/or user calls for assistance into the incident managementsystem; assists with network administration and system maintenance.
• Performs workstation setup procedures; installs software on computers; maintains accurate hardware and software inventory.

Chesterfield, Missouri, United States

Student Loan Counselors receive inbound calls and make outbound calls to delinquent loan borrowers while providing the highest customer service experience and are trained to resolve customer inquiries, take loan payments and provide repayment options to student loan borrowers regarding their student loan debt.

Master Of Arts - Ma, Web And User Experience

Bachelor Of Science - Bs, Computer Science, 3.33

Associate Of Arts And Sciences - Aas, General Transfer Studies, 4.0 Gpa

Activities and Societies: PHI THETA KAPPA, PRESIDENT’S TRANSFER SCHOLARSHIP AWARD RECIPIENT