As Promotions Manager at Live! at the Pointe, I am responsible for driving revenue growth and enhancing guest experiences at Orlando’s premier entertainment destination. My role involves:Strategic Planning: Collaborating with the director of operations, general managers, and marketing teams to develop innovative strategies that increase venue sales and profitability.Event Management: Leading the planning and execution of high-energy events, including happy hours, VIP parties, and themed celebrations, ensuring exceptional service and engagement.Relationship Building: Hosting events to strengthen relationships with existing clientele and attract new guests, fostering a welcoming and vibrant community atmosphere.Team Leadership: Supervising and training hourly team members, conducting bi-weekly training sessions to enhance skills in data collection and guest engagement.Performance Tracking: Analyzing sales data and preparing weekly reports to assess the effectiveness of promotional initiatives and identify opportunities for improvement.

At The Vanguard, I take on multiple roles within the VIP department with the main goal of ensuring our customers leave with a smile on their face and memories that will last a lifetime. Joining the team just a few months after the grand opening, I have since established and facilitated a strong, high-performance sales culture.As a door host, I greet customers upon arrival, collect contact information and payment, and help set the tone for a fantastic night out by showing customers to their table and introducing them to their server. I also continually promote our events through social media and am responsible for booking tables.As the liquor room supervisor, I oversee all sales in the VIP department and communicate those sales to management. I manage bottle service, ensure proper inventory, compile sales reports, and make sure all tabs are closed out in a timely manner at the end of the night.

• Attend, engage, and participate in internal meetings• Support media relations, including the preparation and distribution of media materials (pressreleases, media alerts, etc.)• Media list research and development• Assist with media monitoring and reporting for multiple clients• Writing/editing of internal and external communications• Support internal and external event planning and management• Assist in conducting secondary research for clients• Support development and implementation of client Corporate Social Opportunity (CSO) programs• Assist with community relations activities• Consistently demonstrate sound judgement and thoughtfulness, in accordance with Agency’smission, vision, and values

evōk is a full-service advertising agency specializing in the Credit Union, Healthcare, Travel & Tourism, and Restaurant industries. My duties as the New Business Intern included:• Researching important information relating to specific industries that the agency serves• Maintaining a new business prospect database including primary, secondary and general target prospects; recording product/market information about each prospect and regularly updating all contact information• Coordinating internally to develop proposals with specific department heads by providing opportunity details in the agency system• Keeping timely contact with prospects through regular emails, mailings, phone calls and appointments• Following up on all prospect meetings with letters/agency literature

As a night auditor, I was responsible for verifying that all revenue and expenses were claimed, preparing reports for the next day's work, including reconciling accounts at a high level of detail. I assisted guests throughout the check-in process, finalized daily payments and ensured that all requests and deposits are up to date. I worked closely with other departments to maintain the fast pace of guest requests and acted as the manager on duty during non-traditional night hours.

I was contracted to work for Universal Event Photography, a company that provides photography and videography at various Cheerleading and Dance competitions throughout the United States and Canada. Universal Event Photography is a one-stop shop where customers can view all of the content captured during a performance on an iPad and then select media to purchase. As the Event Manager, I would travel to different cities every weekend to oversee the sales of professional photographs and videos at competitions. I was responsible for setting up the booth, hiring and training temp employees, collaborating with photographers and videographers, resolving technical issues and ensuring customer and vendor satisfaction.

I worked at Celine, an entertainment complex with multiple rooms located in the heart of Downtown Orlando.During my time at Celine, I increased VIP Host sales quota per shift by an average of 40% each week through promoting, upgrades and up-selling. I established an outstanding rapport with clientele and leveraged my personal network to increase revenue for the VIP department.

As a visual merchandiser, I designed and implemented a creative visual merchandising strategy creating appealing and eye-catching visual displays that lead the customer through the entire store.I produced and organized window displays, signs, interior displays, floor plans and special promotions displays while working closely with management to maintain brand image.