Senior Operations Specialist
CurrentCreated Alteryx app to handle a unique client reporting by using two separate SQLdatabases and custom client formula rules.Created Alteryx reporting apps to remind team of scheduled on-going tasks.Completely revamped the ETL process using powerful Alteryx apps to automate fileimports and exports and free up employee resources.Worked with the product team and business analysts to ensure that anything soldwould have a proper process in place when it was time to execute the product.Worked directly with clients as the point of contact for all questions related to importsand exports to ensure that all questions were answered in a timely manner and thatall reporting was the quality that they expected.Designed and managed web portal configuration, data flow/management and errorresolution.Audited plans, data files and mailing to ensure accuracy before releasing reporting toclients and vendors.Point of contact for all team training.Responsible for designing, building, and testing all workflows in Alteryx.
