During my time spent working with Apex Systems, I was primarily responsible for remote network repair and troubleshooting, monitoring and responding to trends within the support ticket queue, and quality control measures.

As a Wireless Sales Associate, I was responsible for the advertisement and sale of various cellular devices, general setup, and device troubleshooting. I was also designated the responsibility of training new employees.

My primary role at Illini Tech Services involved the troubleshooting and repair of various computer systems, and computer hardware components. I spent time focusing on the upkeep, configuration, and reliable operation of computer systems, as well as general office functions such as receiving and responding to calls and emails related to technology malfunction.

Upon hire at the Phillips 66 Refinery as a contractor for Jarrett Industries, I had been primarily responsible for duties related to hazardous material containment and confined space entry and rescue. Shortly after hire, I was recruited by C&C Construction, a warehousing company within the Phillips 66 Refinery. In this role, I was responsible for the receiving, processing, and issuing of incoming and outgoing materials, the filling and delivery of customer orders, and inventory reconciliation.

As a territory lead merchandiser with Anderson Merchandisers, I served as a supervisory figure over a district spanning multiple locations. In this position, I managed employee functions and took charge of store resets, as well as facilitated direct communication of client requests and standards to the appropriate store, and delivered the requested services in accordance with client standards.

During my time spent with Walmart as an electronic sales associate, I focused my attention on providing and maintaining quality customer service within my location, upholding store standards of excellence, and assisting with the training of new employees.