Kyle Murphy Email & Phone Number

Aurora, IL

• Install and set up HDTV and/or DVR boxes, High-Speed Internet, and Digital Telephone service for Comcast Xfinity Platform
• Successfully routing services from the service point throughout the customer's home
• Troubleshooting Existing services and bringing installations up to quality-control standards
• Installations include using hand/power tools to install outlets, running new lines, connecting cable boxes or other equipment and running necessary lines into the customer's homes in a safe and timely manner
• Adding or removing additional requested services for existing customers
• Installation of business security cameras

Morris, IL

• Install VOIP phone systems for businesses
• In charge of migration for VOIP phone systems for new clients
• Ensure that the call logic was programmed correctly for each client
• Account manager for all VOIP clients
• Configure all network equipment for routers such as; routers, switches, and access points
• Set up network printers and scanners for clients

Oswego, IL

• Positively engage with the client during the check-in and check-out process
• Ask questions, listen and record details to offer an accurate time estimate for next steps
• Monitor queues and provide statues update to clients
• Repair computers with problems stated by client
• Assisted in all customer service needs