Product knowledge expert and trainer for all services offered at our company. Admin and IT Support for internal hardware & software systems. Payroll processing and contact for our client base.• Enhance training supplies and materials and conduct trainings for our various software utilized• Monitor internal/external levels of system usage and performance and make improvements when necessary• Key and process payroll for our client base, ensuring proper funds are pulled• Work with the Sales/Conversion teams to ensure a seamless transition to our systems• Assist the Distribution team with packaging and mailing payrolls• Administrator of internal systems, such as Netiva, Asure, Swipeclock, and more• Maintain on-site computer hardware and software performance and inventory levels