Kyle Risi Email & Phone Number

Norwich, Gb

Norwich, United Kingdom

𝐀𝐬 𝐚 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐚𝐧𝐚𝐥𝐲𝐬𝐭 𝐚𝐭 𝐌𝐨𝐛𝐢𝐥𝐢𝐭𝐲𝐰𝐚𝐲𝐬, 𝐈 𝐚𝐦 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐞 𝐟𝐨𝐫 𝐜𝐨𝐧𝐝𝐮𝐜𝐭𝐢𝐧𝐠 𝐦𝐚𝐫𝐤𝐞𝐭 𝐫𝐞𝐬𝐞𝐚𝐫𝐜𝐡, 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐢𝐧𝐠 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬, 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐢𝐧𝐠 𝐝𝐚𝐭𝐚-𝐝𝐫𝐢𝐯𝐞𝐧 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐭𝐨 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐭𝐡𝐞 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐚𝐧𝐝 𝐩𝐫𝐨𝐟𝐢𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐨𝐟 𝐨𝐮𝐫 𝐨𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧.𝐈𝐧 𝐦𝐲 𝐜𝐮𝐫𝐫𝐞𝐧𝐭 𝐫𝐨𝐥𝐞, 𝐈 𝐡𝐚𝐯𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥𝐥𝐲:Conducted market research and analysis to identify trends, patterns, and opportunities within the industry.Developed business strategies and solutions based on data-driven insights and best practices, leading to improved efficiency and profitability for our organization.Collaborated with development teams to translate complex technical concepts into clear and concise requirements and specifications, resulting in high-quality solutions that meet the needs of the business.Conducted thorough testing to ensure that the solutions developed meet the desired quality standards, leading to increased customer satisfaction and loyalty.Communicated effectively with stakeholders, including technical and non-technical team members, to ensure that all parties are aligned on project goals and progress, resulting in successful project outcomes.Continuously improved processes and procedures to drive efficiencies and maximize the impact of the solutions developed, leading to increased productivity and profitability.Stayed up-to-date on the latest industry trends and developments to maintain a high level of expertise and knowledge, positioning me as a trusted advisor and valuable asset to the organization.

Norwich, United Kingdom

𝐀𝐬 𝐚 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐨𝐰𝐧𝐞𝐫 𝐚𝐭 𝐄𝐩𝐨𝐬𝐧𝐨𝐰, 𝐈 𝐚𝐦 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐞 𝐟𝐨𝐫 𝐝𝐞𝐟𝐢𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐩𝐫𝐢𝐨𝐫𝐢𝐭𝐢𝐳𝐢𝐧𝐠 𝐭𝐡𝐞 𝐟𝐞𝐚𝐭𝐮𝐫𝐞𝐬 𝐚𝐧𝐝 𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥𝐢𝐭𝐲 𝐨𝐟 𝐨𝐮𝐫 𝐩𝐨𝐢𝐧𝐭-𝐨𝐟-𝐬𝐚𝐥𝐞 (𝐏𝐎𝐒) 𝐬𝐲𝐬𝐭𝐞𝐦.𝐈𝐧 𝐦𝐲 𝐜𝐮𝐫𝐫𝐞𝐧𝐭 𝐫𝐨𝐥𝐞, 𝐈 𝐡𝐚𝐯𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥𝐥𝐲:Developed a deep understanding of our customers' needs and pain points, and used this knowledge to define and prioritize features and functionality for our POS system.Collaborated with development teams to translate customer requirements into clear and concise user stories, ensuring that the development process is focused on delivering value to our customers.Acted as the primary point of contact for the development team, providing guidance, direction, and support throughout the development process.Monitored and tracked the progress of development, ensuring that the team is meeting milestones and delivering on time and on budget.Conducted thorough testing of new features and functionality, ensuring that they meet the desired quality standards and deliver value to our customers.Collaborated with marketing and sales teams to develop product messaging and positioning, and supported the launch of new products and features.Continuously stayed up-to-date on industry trends and developments, and used this knowledge to inform product strategy and decision-making.

Norwich, England, United Kingdom

Norwich, United Kingdom

𝐀𝐬 𝐚 𝐥𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐫 𝐚𝐭 𝐄𝐩𝐨𝐬𝐧𝐨𝐰, 𝐈 𝐚𝐦 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐞 𝐟𝐨𝐫 𝐝𝐞𝐬𝐢𝐠𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐬 𝐭𝐡𝐚𝐭 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐭𝐡𝐞 𝐠𝐫𝐨𝐰𝐭𝐡 𝐚𝐧𝐝 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐦𝐞𝐦𝐛𝐞𝐫𝐬.𝐈𝐧 𝐦𝐲 𝐜𝐮𝐫𝐫𝐞𝐧𝐭 𝐫𝐨𝐥𝐞, 𝐈 𝐡𝐚𝐯𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥𝐥𝐲:Developed and implemented a comprehensive learning and development strategy that aligns with the organization's goals and objectives.Designed and delivered a variety of training programs, including onboarding, technical skills development, and leadership training, resulting in increased employee engagement and productivity.Collaborated with subject matter experts to identify training needs and develop relevant and impactful training content.Monitored and tracked the progress of team members through training programs, providing support and guidance as needed to ensure their success.Conducted regular evaluations of training programs to measure their effectiveness and identify areas for improvement.Built and maintained relationships with external training providers to expand the range of learning opportunities available to our team members.Acted as a mentor and coach to support the growth and development of individual team members.Stayed up-to-date on the latest trends and best practices in learning and development, and applied this knowledge to continually improve our training programs.

Norwich, United Kingdom

𝐀𝐬 𝐚𝐧 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐦𝐚𝐧𝐚𝐠𝐞𝐫 𝐚𝐭 𝐄𝐩𝐨𝐬𝐧𝐨𝐰, 𝐈 𝐚𝐦 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐞 𝐟𝐨𝐫 𝐨𝐯𝐞𝐫𝐬𝐞𝐞𝐢𝐧𝐠 𝐭𝐡𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 𝐨𝐮𝐫 𝐩𝐨𝐢𝐧𝐭-𝐨𝐟-𝐬𝐚𝐥𝐞 (𝐏𝐎𝐒) 𝐬𝐲𝐬𝐭𝐞𝐦 𝐟𝐨𝐫 𝐧𝐞𝐰 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬.𝐈𝐧 𝐦𝐲 𝐜𝐮𝐫𝐫𝐞𝐧𝐭 𝐫𝐨𝐥𝐞, 𝐈 𝐡𝐚𝐯𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥𝐥𝐲:Developed and implemented a structured implementation process that ensures a smooth and successful transition to our POS system for new customers.Built and maintained strong relationships with new customers, providing support and guidance throughout the implementation process.Collaborated with development and support teams to resolve any issues or challenges that arise during the implementation process.Conducted thorough testing of the POS system to ensure that it is functioning properly and meets the needs of the customer.Developed and delivered training programs to ensure that customers and their staff are fully proficient in using the POS system.Monitored and tracked the progress of implementations, and provided regular updates to customers and internal stakeholders.Continuously improved the implementation process based on feedback and lessons learned from previous implementations.Stayed up-to-date on industry trends and developments, and used this knowledge to inform and improve our implementation process.