Kyle Sergent Email & Phone Number

Cincinnati, Oh, Us

Build relationships with key Kroger category and assistant category managers, build and work seamlessly within multiple internal teams including customer service, marketing, R&D, sales, operations.• Managed 4 different business lines within Kroger, including case ready, ready to cook, fully cooked,and ready to eat. Lines ranged from over 300M down to 5M• Managed all steps and aspects of new item review process, including specs, presentations, marketingmaterials, as well as presenting all information to Kroger category managers.• Responsible for creating promotional plan for all managed business lines as well as ensuring activation,and analysis.• Managing POs ensuring delivery, tracking, and working with Kroger buyers and internal operations toensure no issues with transportations and shortages.•Create and maintain MDFs for promotional accrual for each line.

Anderson Township, Ohio, United States

Newport, Kentcuky

Managed day-to-day maintenance of 200 Fresh Thyme’s across the U.S. and Kroger’s in Cincinnati and Nashville.Maintained net sales of 1.25 million and won $480,000 in new sales in 2018.Built relationships with Fresh Thyme and Kroger corporate contacts as well as providers who I hired to do the store maintenance/landscaping for Fresh Thyme and Kroger.Created presentations and met with corporate contacts to expand current contracts or win new business.

Cincinnati, Oh

Manage a group of 300 accounts with a goal of growing them to $10,000 in sales in a rolling 12 months. Make 45-50 outgoing calls daily in an effort to engage in quality conversations to drive the customer’s spending with TSC.Exceed monthly revenue goal of $185,000 a month, as well as margin goals, house goals, and personal behavior goals.Utilize CRM activity queue to drive daily behavior.Set follow ups as appropriate in CRM.Participate in Sandler sales training in an effort to improve selling skills.

Managed and track all marketing inventory for the propertyLiaison between corporate partners, property staff, and the Athletic DepartmentAssisted property staff with all fulfillment needs for signage, radio, print, digital and eventsAssisted with corporate hospitality, tickets, in-game promotions, and other activitiesManaged all gameday interns for select sports programs

Prospected premium club seats, season tickets, and group ticket clients.Generated new sales leads through various forms of prospecting.Provided the highest level of customer service to existing club and season ticket accounts

Cincinnati

Planned and coordinated promotional events. One fundraising event involved soliciting a group of 600 individuals for a lunch, dinner and golf outing. It sold out with 200 in attendance and received coverage on the morning news shows. Directed the production of marketing materials including, but not limited to: broadcast email, social media, advertising, collateral materials, signage, and direct mail. Worked with team to designed website that promoted events and information for six golf courses. The site allows patrons to book tee times and register for special events. Worked with the information technology department to design site and troubleshoot problems. Responsible for updating the site weekly. Reported to region district manager and consulted with general managers to review marketing plans, analyze data via Revenue Playbook and individual golf course records, monitor return on investment for promotional events and marketing campaigns. Provided training to course employees in conveying a consistent message for representations of courses and event promotions. Worked with design team to created look and message of promotional materials, manage launch of campaigns and provide timely and relevant marketing materials to each course. Provided guidance to general managers for placement of onsite signage and communication material.Researched and developed opportunities to create business in new markets. Introduced and built Foot-Golf game business at two courses. Develop and executed sales and marketing plan that included creating lead list, networking, and cold calling recreational sports leagues to solicit time to present and promote new sport at their venues and fields. Starts up cost were recovered and program showed profit in 3 months. Foot-Golf program will be offered at 2 new courses next season.

Columbus, Ohio Area

Worked cross-functionally with marketing, sponsorship. Researched and presented ideas for a loyalty plan that offered premium seats and promotional gifts to season ticket holders. Program was a great success, as it convinced 200 ticket holders to purchase a second year season pass. Organized and executed grassroots marketing events in local bars and restaurants. Events included games and contests to educate and introduce young adults to the lacrosse sport. Each event was designed to reach several hundred people. An event at the Cincinnati Zoo reached over 400 people with information and tickets to their first lacrosse game. Worked with marketing staff on the promotion of the team as it relates to driving ticket sales. Developed public events to maximize ticket sales and prospects. Solicited sponsors for cross promotion events and game prizes. Built partnerships with Surfboard Company, X-box, and Fireball Whiskey. Assisted with game-day operations, field set-up, customer service and VIP hospitality. Wrote scripts for announcer that included public service and sponsors promotion. Scheduled flights, hotel accommodations, transportation, and catering for players.

Cincinnati, Ohio Area

Worked on team that marketed the World Choir Games. This was the largest international arts and cultural event held in the history of Cincinnati. Coordinated security and usher services during the event to ensure coverage were provided at all venues/areas of the stadium. Set up areas for information and promotional banners. Recruited/trained volunteers to distribute information on city streets near venue. Worked on team to market events such as Cirque de Soleil and Bunbury Festival. Organized details and logistics for show day. Communicated details to bands and handles each bands requests for stage, materials and other needs. Designed promotional themes and giveaway ideas for Cyclones Hockey Games including Mustached Night and Dog Park Night. Prepared Cyclone media game notes for newspapers, television and Cyclone website.