Kyle Tom Email & Phone Number

El Segundo, Ca

* Resolve complex data issues with a thorough understanding of the systems abilities and users needs* Work with IT business analysts to implement data verification processes, resolutions and system enhancements* Ensure the development of standards and guidelines for clearly defining all aspects of the data issue resolutions* Ensure the proper development and improvement processes are applied to optimize the data quality with the SmartWorks application* Foster an environment where new ideas and solutions solicited and best practices are implemented* Provide SmartWorks Operations Director with summaries of data issues, progress reports and management reports* Coordinate with the data resolution call center in supporting all data issues for SmartWorks* Demonstrate working knowledge of database systems, as well as vendor systems integrated into SmartWorks. Currently includes Trade Review, Imaging, Financial Planning Tools etc.

Santa Monica, Ca

• Gathered insurance filings from all state insurance departmentsuploaded to ratefilings.com and built rate, rule, and formsmanuals for various clients, such as Progressive and Milliman.• Built and maintained custom-made medical malpracticecomparison raters containing insurance premium data forvarious specialties.• Updated on a weekly basis ratefilings.com libraries containingpurchased manuals by clients.• Coordinated with the Data Acquisition department to relayspecific state filings request to company representatives at theinsurance departments.• Constructed and maintained project listings on the main Accessdatabase for invoicing purposes.• Created invoice receipts and sent them out to clients for billing.• Analyzed loss ratio and acquisition expense data from actuarialrate filings and assisted in making key decisions for underwritingpurposes.

Santa Monica, Ca

•Reviewed, processed, and uploaded rate, rule, and form filingsretrieved from the state insurance departments toratefilings.com.• Peer-reviewed fellow assistants work and compiled error data formanager to review to determine monthly incentive.• Provided feedback to third-party organization in assisting withdevelopment of indexing software.

Arcadia, Ca

•Taught eighth and ninth grade students Algebra I and Geometry coursework.•Assigned appropriate work where necessary.•Prepared students for their school exams.

Los Angeles, Ca

•Scanned and inspected property tax documents.•Scanned EFT (Electronic Fund Transfer) documents into the Optima server.•Organized and optimized for efficiency for vault items.

Torrance, Ca

•Acted as "rainmaker".•Wrote and sent out mailers.•Became familiar with 401K and similar retirement investment plans.•Made telephone contact with prospects and directed them to upline.

Arcadia, Ca

•Helped high school students in fundamental areas of mathematics, such as Algebra I/II, Geometry, Trigonometry/Pre-calculas.•Aided employer/instructor in correcting and recording student data.

Los Angeles, Ca

•Managed incoming cash from armored trucks during evening shifts.•Spotted counterfeits, marked them for separation by the Federal Reserve.•Coordinated with major companies such as Fox, Time Warner, Walmart, and McDonalds.

Monterey Park, Ca

Helped organize files, receipts, helped with physical labor and car repair

Pasadena, Ca

Performed facsimiles, deliveries of transports, typed out documents in formal and all types of formats, filed customer documents away

Bachelor’S Degree, Mathematics/Economics

High School