Senior Business Analyst
Current- Owned products and features from discovery to delivery for the company’s most VIP clients as part of their Premier Services department to create highly customized and valuable online banking platforms- Refined user stories adhering to INVEST principles to create easily consumable chunks of work for software engineers- Facilitated tracking of work through the SDLC to ensure features were delivered on schedule and fulfilled requirements- Guided financial institutions with recommend products and custom solutions for their growing user bases and banking needs- Ran test cases/QA for features as well as troubleshooting defects including production issues often involving high urgency environments with time sensitive money movement- Established role competencies and training material used to mentor other Business Analysts within the company and maintain a high standard of work- Maintained documentation of features, environments, meetings to freely share information and eliminate tribal knowledge
