Kyle Kevorkian Email and Phone Number
Transforming IT chaos into streamlined efficiency, I've spent over 8 years mastering network performance optimization and delivering unparalleled support.Starting my journey at Geek Squad, I quickly became adept at troubleshooting and repairing devices, enhancing customer satisfaction and system performance. At Transform Technology Services, I efficiently managed large-scale IT deployments, minimizing downtime, and ensuring seamless operations. Moving to Global Desk Inc., I excelled in providing remote technical support to a diverse user base, consistently meeting SLA targets and facilitating smooth migrations to Office 365.As a Network Systems Administrator at Lincoln Technical Institute, I led complex migrations to Microsoft Teams and significantly boosted network reliability. My deep expertise in Active Directory, network infrastructure, and IT support software has allowed me to exceed customer expectations continuously.Currently, I am passionately pursuing my education goals, including a Google Cybersecurity Certificate and ongoing studies in IT Support & Network Administration. I'm dedicated to continuous learning and staying at the forefront of technology trends. I'm also working hands-on with Active Directory and Entra, while pursuing my CCNA certification to further enhance my networking skills.Driven by a passion for technological advancements and innovative solutions, I am eager to contribute my skills to a forward-thinking team. Connect with me to explore collaborative opportunities and achieve exceptional IT outcomes.
Homebridge Ventures
View- Website:
- homebridgeventures.org
- Employees:
- 5
-
It Support SpecialistHomebridge VenturesBridgeport, Ct, Us
-
Network AdministratorLincoln Tech Aug 2021 - Sep 2022Parsippany, New Jersey, UsAt Lincoln Technical Institute, I assisted with a major digital transformation. Tasked with the change management of migrating over 200 users to Microsoft Teams, I ensured that permissions were secured and downtime was virtually non-existent, achieving an impressive 99% uptime post-migration. My role extended beyond just the technical; I was a problem-solver, addressing wired and wireless network issues that plagued the campus. This effort boosted network reliability for more than 200 users, cutting downtime by 30%. In the realm of desktop and laptop management, I operated in both Windows Server and Azure AD environments, achieving an outstanding 90% first-call resolution rate. Additionally, I supported over 300 student mobile devices and 100+ staff laptops, streamlining setup processes to reduce time by 40%. My keen eye for efficiency led me to develop a new IT inventory tracking system, enhancing accuracy and reducing manual labor. -
Help Desk AnalystGlobal Help Desk Services, Inc. May 2016 - Jan 2017Rocky Hill, Ct, UsAt Global Desk Inc., I was at the heart of a bustling help desk operation, providing remote technical support to a diverse user base of over 500 end-users across five enterprise clients. My day-to-day was a whirlwind of activity, handling over 100 calls and resolving issues within strict SLAs. This role demanded a deep understanding of various operating systems including Windows, macOS, iOS, and Android, and I provided timely and effective support across these platforms. My expertise in administering Active Directory accounts ensured robust security policies and least privilege enforcement for over 500 users. A major highlight was my role in a significant Office 365 migration for 200+ users, where my change management skills minimized disruption and ensured a seamless transition. My dedication to documentation ensured that 100% of client interactions were recorded, leading to a 98% SLA adherence rate and timely resolutions. -
Advanced Repair AgentGeek Squad May 2014 - Apr 2016UsDuring my time at Geek Squad, I became a trusted expert in device repair and customer service. I tackled a range of repairs on Windows/macOS desktops and Android/iOS smartphones, minimizing downtime and maximizing device usability for clients. My commitment to preventative maintenance, including removing adware/trialware and optimizing system storage and processor usage, boosted system speeds by 15%. Beyond technical repairs, I empowered the sales team with technical knowledge, helping them effectively communicate service offerings and hit sales targets. Each day, I managed over 30 support requests, from diagnostics to OS installations, consistently maintaining a 98% customer satisfaction rate. My role also involved streamlining client support workflows via the STAR ticketing database, achieving faster response times and quicker resolutions. -
Desktop Support SpecialistTransform Technology Services Jun 2014 - Feb 2016Cheshire, Connecticut, UsAt Transform Technology Services, I wore many hats as a Desktop Support Specialist. My knack for diagnosing and repairing hardware kept over 200 workstations running smoothly, reducing downtime by 15% through efficient component replacement and vendor coordination. I spearheaded the deployment of 75 new computers in just two months, optimizing user setups and significantly reducing support needs. My meticulous nature was evident in the accurate maintenance of IT asset inventories, encompassing hardware, software licenses, and peripherals. I also installed, configured, and maintained computer hardware, peripherals, and software applications, ensuring optimal workstation performance and contributing to a seamless IT environment.
Kyle Kevorkian Education Details
-
NexgentEnterprise Networking -
Ct State GatewayNetwork And System Administration/Administrator
Frequently Asked Questions about Kyle Kevorkian
What company does Kyle Kevorkian work for?
Kyle Kevorkian works for Homebridge Ventures
What is Kyle Kevorkian's role at the current company?
Kyle Kevorkian's current role is IT Support Specialist.
What schools did Kyle Kevorkian attend?
Kyle Kevorkian attended Nexgent, Ct State Gateway.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial