Director, Infrastructure Data Science
San Francisco, California, Us
- Built and developed a high-performing data science team of 6+ that supports capacity planning, performance engineering, and finance teams with advanced infrastructure analytics and internal forecasting tools. - Managed the development of an internal changepoint and forecasting libraries based on Facebook Prophet. Currently supports 20k+ system metric forecasts each month and 200k+ customer workload forecasts for capacity planning use cases. - Created an internal infrastructure data catalog in partnership with the Salesforce data governance team. Over 100+ documented tables and 5 knowledge articles covering key infrastructure usage, customer workload, and cost data sets. Internal data catalog supports 70+ internal users and 2k+ monthly queries.- Led team-wide data management maturity efforts. Through a corporate-wide evaluation, our team increased data management score +36% by intentional improvements to our data management practices. - Enabled Tableau on infrastructure data stores; 600+ internal MAU, 158+ datasources, and 170+ workbooks used throughout Salesforce to produce actionable insights by leveraging governed infrastructure data.