Kyle Kerst Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, Us

At SmarterTools I provided high level technical support, implementation assistance, general IT services, and anything else on an as needed basis to help keep our team moving forward. SmarterTools greatly improved my grasp and understanding of modern email servers, the intricacies of hosting environments and enterprise-level deployments. SmarterTools is in my top 3 favorite places! Great team, great products, great vision!

Cameron Solutions is essentially a Managed Services Provider and offers management, consulting, design and deployment services to individuals, small and medium sized businesses, and volunteer organizations. We aim to help start-ups bring new products to market without being overwhelmed by IT requirements. We also aim to disrupt the home user and web design markets by training our users to do the basics, and supporting them in the more advanced stuff.

Expert level inventory asset, additional duties include Control Desk Operator, driver, and occasional supervisor.

Phoenix, Arizona, Us

System Administrator for Unix environment and plant process database and systems. Additional duties included general IT work and documentation. While functioning as DBA I was able to provide FlipChip services and support above and beyond both my predecessor and the industry in general. Our constant mission here was to prepare for, and implement future-proofing within an aging Unix based environment.

Charlotte, Nc, Us

Assisted Bank of America mortgage and loan teams (AZ HQ) in it's transition to Opentext platform for case documentation. Assisted with technical aspects, as well as training and documentation throughout the implementation and migration process. Here I received remarks that "training had been so good they didn't need to call anymore!"

Scottsdale, Az, Us

At IGC I provided high-level support and implementation services to businesses in a variety of industries from banking and finance, to industry extraction and oil purification, to government agencies. I provided primary support to EMC implementation engineers out in the field across a range of timezones both in standard and emergency basis support.

Tempe, Az, Us

iTRACS is the creator of software aimed at managing datac enters and other network environments in a real-time visual way to simplify IT overhead. Here I provided expert-level support to implementation specialists, customers and administrative employees, government employees and contractors to support and maintain iTRACS Physical Layer Manager and Converged Physical Data Center Manager. This included software troubleshooting and QA processes, database maintenance, minor scripting, and interaction with development teams.

Us

I worked at 2Wire as a Technical Support Rep. Daily duties involved supporting customers of AT&T DSL, internal support, and daily monitoring of team member's statistics and metric adherence.

San Francisco, California, Us

Provided technical support for branch employees from the Wells Fargo corporate center in Chandler, Arizona. Here I was to troubleshoot and resolve workstation and server issues with branch employees and network engineers all across the state. I was also involved in beta testing applications and hardware prior to release to the branch offices - and general IT work as needed.