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• Demonstrated success at leading and managing teams in high pressure, multitasking environments. • Stellar record at Logistics Management, boosting customer service, and reducing total supply chain costs. • Skilled at directing lean enterprise activities, including value stream mapping, kaizen events, 5S activities and TPM events. • Highly capable of mentoring employees, helping employees reach their full potential, and promoting employees’ professional development in a supportive way.• Expert at using ERP systems to build standard operating procedures and design operational metrics for measuring efficiencies by department and employee. • Experienced at directing business transformations with manufacturing, sales and service teams in small start-ups to mature international organizations. • Proven success at fostering customer relations through impeccable customer service leading to increased client loyalty and retention. • Proven track record of achieving record sales numbers.
Tecniplast Usa
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Director Of Field ServiceTecniplast Usa Apr 2020 - Present• Direct the implementation of Field Service in salesforce to effectively manage, diligently schedule and proactively assist field service team in North America. Design and implement processes to track and manage open repair and preventative maintenance orders to improve customer service.• Reduced inventory to be repaired by 95.9% by implementing a rebuild/fast turnaround process. Channeled the inventory reduction into cashflow conversion by working on promotions with the commercial and marketing teams.• Reduced backlogged repair inventory from over $300k to $16k in one quarter.• On track to achieve the best PM contract sales for two consecutive years with the sales generation set to exceed targets by 4.5% • Reorganized the back office and technical management teams via value stream mapping to improve first time fix and response times 25% and 320% respectively.
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Digilab Product Manager (B2B)Tecniplast Usa Jun 2017 - Apr 2020• Built and spearheaded installation and technical support teams for our B2B IOT solution in North America. Created an online user community to foster interactions and results sharing, including testimonials and a video training series.• Increased install base by 200% and 175% in 2018 and 2019 respectively.• Consistently doubled yearly annual sales during my 2 years with the group.
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Plant ManagerTecniplast Usa 2010 - Jun 2017• Established and oversaw the manufacturing facility as per international ownership specifications. Constituted a formal, state certified safety committee.• Increased on time deliveries by 15% by smartly redesigning logistics processes.• Achieved a 28% productivity improvement utilizing Standardized, Visual work after startup.• Sustained a 37% decrease in total inventory value in-house during the first phase of supply chain redesign• Successfully planned and launched a facility in 2 years within time and budget constraints.
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Frequently Asked Questions about Kyle Moser
What company does Kyle Moser work for?
Kyle Moser works for Tecniplast Usa
What is Kyle Moser's role at the current company?
Kyle Moser's current role is Results-oriented and proven business leader with extensive experience in operations management, directing remote teams, and leading continuous improvement projects..
What is Kyle Moser's email address?
Kyle Moser's email address is ky****@****zzd.com
What is Kyle Moser's direct phone number?
Kyle Moser's direct phone number is +148487*****
What are some of Kyle Moser's interests?
Kyle Moser has interest in Human Rights, Science And Technology, Children.
What skills is Kyle Moser known for?
Kyle Moser has skills like Management, Project Management, Leadership, Manufacturing Operations Management, Manufacturing, Lean Operations, Start Ups, Lean Manufacturing, Continuous Improvement, Product Development, Inventory Control, Plant Management.
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Kyle Moser
Columbus, Ohio Metropolitan Area -
Kyle Moser
Noblesville, In3ciswired.com, gmail.com, ciswired.com5 +181232XXXXX
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3stratussolutions.com, src-technologies.com, applied-insight.com
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