Kyle T. Email & Phone Number

Columbus, OH, US

Reading, MA, US

Dublin, OH, US

New York, NY, US

Charlotte, NC, US

• enterprise Issue Management System (eIMS) application
• Lead Business Analyst for application, participated in control room on initial production launch of application including working with Central Support Team (CST) and Production Support team in identifying and managing.
• Provide clarity to development team regarding business processes and requests regarding the application during defect and enhancement ticket reviews.
• Lead BA sanity testing and business UAT and Regression testing cycles for five releases by providing test scripts, daily status updates, metrics reporting, troubleshooting and triage of potential defects.
• Partnered with CST and business SME’s to prioritize features/stories and deferred defects for future releases.
• Lead Story Review, Business Approval, and Requirement gathering sessions involving technology and business partners and other enterprise stakeholders.

Charlotte, NC, US

• enterprise Issue Management System (eIMS) application
• Business Analyst for new application to enter and manage issues across the enterprise that brought together stakeholders from Audit, Global Compliance, Corporate Operational Risk and Global Technology and Operations to.
• Gathered requirements and wrote HLD for Issue work flow, application forms, reports and user access provisioning.
• Maintained and updated HLD, matrix’s, diagrams and other documentation throughout the development life cycle.
• Reviewed QA test scripts for completeness and accuracy
• Lead multiple Knowledge Transfer sessions with Production Support team.

Columbus, Ohio, US

Worked as an independent contractor for two UNC-Charlotte research projects. The first project was on urban sustainability where we research innovative methods of showing the social, economic and physical impacts of urban sustainability for uptown Charlotte. For this role I worked to gather requirements for the multiple models developed as well as used.

Houston, Texas, US

Worked on a 6 month project to automate the banking and research disclosure system in place at a large financial institution. During this role I used Visio 2010 to create all technology and business process flow diagrams, updated the existing Business Requirement Documents (BRD), gathered requirements and use cases for the web front end, performed QA.

San Francisco, California, US

Was brought into this project to help complete the push to delivery to do QA and documentation. Arrived and discovered that I was also going to be taking over the Business Analyst role for the last 4 weeks of the project. I'm proud to say that we were able to deliver the project on time. Some of my Business Analyst tasks for this project included updating.

US

As evidence by the job title I wore numerous hats during this time at IntePoint. As the BA I gathered the business requirements from our customer, helped with the scheduling of tasks and milestones and worked to provide design and trace ability matrix documents. In addition to the job titles above I also served as the primary customer support contact, was.

Charlotte, NC, US

A part time position while I was in graduate school that turned into a full time position after graduation. I worked in the Char/Meck GIS department to create maps, update databases and worked with other city/county/community partners to fulfill their GIS requirements.

Washington, DC, US

Worked as an GIS Data analyst intern at the DoE SRS facility. Primary function that summer was to investigate ways to improve the sites emergency response capabilities by adding geospatial information to the existing emergency network. Specific tasks included the verification and data collection of road networks using hand held GPS devices, research into.

US

Master Of Arts (Ma), Geography

Bachelor Of Arts (Ba), Geography

Education record