Kyle T. Email & Phone Number

Columbus, Oh, Us

Reading, Ma, Us

Dublin, Oh, Us

New York, Ny, Us

Charlotte, Nc, Us

enterprise Issue Management System (eIMS) application• Lead Business Analyst for application, participated in control room on initial production launch of application including working with Central Support Team (CST) and Production Support team in identifying and managing production defects and enhancements.• Provide clarity to development team regarding business processes and requests regarding the application during defect and enhancement ticket reviews. • Lead BA sanity testing and business UAT and Regression testing cycles for five releases by providing test scripts, daily status updates, metrics reporting, troubleshooting and triage of potential defects. • Partnered with CST and business SME’s to prioritize features/stories and deferred defects for future releases. • Lead Story Review, Business Approval, and Requirement gathering sessions involving technology and business partners and other enterprise stakeholders.• Performed numerous Sprint level, UAT, and Post-Production Validation (PPV) testing.• Wrote story test scenarios as part of story development.• Wrote PPV test scripts for business to follow during the business PPV sessions.• Organized and lead business sign off calls during product releases.• Assisted the Production Support, Central Support, and Development teams during production ticket review calls and ad hoc meetings.• Mentored, trained and assisted in managing 1-3 other BA’s on the project.• Switched from waterfall to AGILE SDLC after initial release.

Charlotte, Nc, Us

enterprise Issue Management System (eIMS) application● Business Analyst for new application to enter and manage issues across the enterprise that brought together stakeholders from Audit, Global Compliance, Corporate Operational Risk and Global Technology and Operations to sunset their current applications and migrate into eIMS. ● Gathered requirements and wrote HLD for Issue work flow, application forms, reports and user access provisioning.● Maintained and updated HLD, matrix’s, diagrams and other documentation throughout the development life cycle.● Reviewed QA test scripts for completeness and accuracy● Lead multiple Knowledge Transfer sessions with Production Support team.● Produced Visio diagrams for process and work flow for Issues, Risks and Control Enhancements.● Managed defects and enhancements in HP Quality Center (QC).● Lead business UAT cycles by coordinating bi-weekly core team calls and individual stakeholder triage calls as needed. Managed the BA team for retesting of defects that were identified by the BA or QA team.● Participated in on-site testing session with different business groups to provide clarification and validation of expected behavior and potential defects.● Participated in daily SCRUM calls with development to review defects, enhancement and deployment schedule.

Columbus, Ohio, Us

Worked as an independent contractor for two UNC-Charlotte research projects. The first project was on urban sustainability where we research innovative methods of showing the social, economic and physical impacts of urban sustainability for uptown Charlotte. For this role I worked to gather requirements for the multiple models developed as well as used geospatial tools to incorporate real building information into those models. I also performed the QA testing for the web page based application and simulation models. The second project was on discovering new approaches to viewing large data points for vulnerability and sustainability projects. The goal of this project was to model the potential effects of a range of hurricane scenarios across the state of North Carolina and creating a way to visualize those results to a wide variety of end users such as state and federal emergency planners, community organizers, business and utility companies. For this project I worked as a BA gathering requirements from our numerous partners and producing high level design documents, as an Oracle DBA writing numerous SQL scripts, and I created multiple PHP web services as well. I truly was a jack of all trades during these research projects.

Houston, Texas, Us

Worked on a 6 month project to automate the banking and research disclosure system in place at a large financial institution. During this role I used Visio 2010 to create all technology and business process flow diagrams, updated the existing Business Requirement Documents (BRD), gathered requirements and use cases for the web front end, performed QA testing using both manual and automated testing through Visual Studio 2010 Test Manager. I created approximately a dozen reports using SQL Server 2008 Report Building (SSRS) 3.0. Finally, I wrote numerous SQL database queries for testing and validation aspects of the project.

San Francisco, California, Us

Was brought into this project to help complete the push to delivery to do QA and documentation. Arrived and discovered that I was also going to be taking over the Business Analyst role for the last 4 weeks of the project. I'm proud to say that we were able to deliver the project on time. Some of my Business Analyst tasks for this project included updating the existing BRD, Project Plan and finalized all PMO documents and activities.

Us

As evidence by the job title I wore numerous hats during this time at IntePoint. As the BA I gathered the business requirements from our customer, helped with the scheduling of tasks and milestones and worked to provide design and trace ability matrix documents. In addition to the job titles above I also served as the primary customer support contact, was QA lead for 2.5 years, did QA testing for all 5 years, wrote the majority of the training and help documents.

Charlotte, Nc, Us

A part time position while I was in graduate school that turned into a full time position after graduation. I worked in the Char/Meck GIS department to create maps, update databases and worked with other city/county/community partners to fulfill their GIS requirements.

Washington, Dc, Us

Worked as an GIS Data analyst intern at the DoE SRS facility. Primary function that summer was to investigate ways to improve the sites emergency response capabilities by adding geospatial information to the existing emergency network. Specific tasks included the verification and data collection of road networks using hand held GPS devices, research into telecommunication capabilities and functionality.

Us

Master Of Arts (Ma), Geography

Bachelor Of Arts (Ba), Geography

Education record