Kyle Wright Email and Phone Number

• Managed a $70M F&B department, including Banquets, Lobby Bar, 24-Hour Market Place, 3 new concept restaurants, Poolside Bar, and In-Room Dining.• Opened 3 concept restaurants within 6 months:o A high-volume Sports Bar (417 seats) featuring modern American cuisine.o A Cantina-style Mexican restaurant (295 seats) featuring authentic Mexican cuisine and cocktails.o A high-end Amalfi Coast-inspired Italian restaurant (195 seats).• Designed and executed cocktail menus for each concept.• Managed budget and forecast for new and existing outlets and Banquets.• Maintained Beverage cost at 11%, Labor cost at 24%, and Food cost at 16%.• Led a team of new leaders to success, some of whom have advanced to GM positions or larger F&B roles.• Established and maintained new SOPs and guidelines for all areas.• Ensured compliance with local sanitation, health, and liquor laws and standards.• Opened a Sports Bar rated #2 for Best Hotel Restaurant in Orlando and “Best Splurge” Italian Restaurant by Orlando Sentinel Awards.• Increased F&B revenue by $2,754,305 from May 2023 to May 2024 through strategic pricing, product selection, and marketing campaigns.

• Reopening all Food and Beverage Operations in the largest Hotel in NYC after an 18-month shut down• Directly responsible for the Profit and Loss of 5 Outlets- Breakfast Buffet, Grab & Go Market, Lobby Lounge, Bridges Bar, Executive Lounge• Responsible for maintaining Beverage Cost and reimagining all Storerooms to be more efficient• Managing all Food and Beverage outlet operations as part of a multi-million dollar operation • New menu concepts for IRD, Bars and Restaurants, and Banquets• Responsible for schedules, payroll, and labor cost for a unionized staff of 107 people • Established SOP’s to implement new policies and procedures • Forecasting and Budgeting for upcoming months for Outlets Operation • Ordered and established pars for Bars, Restaurant, and Grab & Go Market Place • Ensuring department is in compliance with health, safety, sanitation and alcohol awareness standards

• Managed all food and beverage operations including, guest service satisfaction, training and developing of staff (Local 6 Union), product quality, cost controls and overall profitability, marketing and developing new strategies, budgeting and forecasting, and policy and procedure implementation • Developed team member performances by providing supervision and professional development and ensuring team has current knowledge of products, services, events, policies and procedures• Monitored and assessed food and beverage service and satisfaction trends• Ensured department was in compliance with health, safety, sanitation and alcohol awareness standards• Initiated and implemented marketing and up-selling techniques to promote restaurant food and beverage services to maximize overall revenue• Ordered and maintained beverages, bar maintenance, bar staffing, and overall beverage costs• Performed accurately, weekly payroll for 75 employees in the food and beverage department• Oversaw all Banquet events including staffing, sales, and guest experience

• Monitored and managed daily restaurant activity to determine seating and dining flow in a timely, friendly, professional manner• Planned and created special menus for events • Managed and ensured a consistent standard of luxury for every guest with regards to food quality, wait times, and distribution of food • Managed capacity for an extremely busy rooftop bar

Work involved customer service, registry service, and travel. Worked with renewing and updating vehicle registration, and renewing drivers licenses. Booked hotels, flights, and vacation packages for AAA members.