• Provides exceptional customer service support to maintain a positive clientele base• Certified retailer specializing in the handling of valuable material and merchandise• Maintained an organized inventory system for quick shipments• Ability to locate and maneuver products to and from storage quickly and with agility.• Adept at identifying damaged products to maintain quality assurance and minimize deficiencies.

• Coordinated with clients to define project specifications, vision, scope, and budget• Delivered comprehensive bid proposals for thousands of projects and gained client approval on costs.• Calculated correct costs for project-specific goods and services by gathering information from teammembers, sub-contractors, and vendors.• Kept detailed records of daily activities and costs for the building of the final report on the job.Reviewed and edited the final report for accuracy and oversaw all phases of the project.

• Delivered above and beyond service to all dealerships.• Retrieved, evaluated, and photographed 60 vehicles per day according to dealer needs.•Communicated regularly with the territory, regional and strategic managers for daily support andstrategic planning for accounts.• Tracked account satisfaction surveys to recognize trends and create action plans for improvingaccount services.• Strengthened the company's business by leading the implementation of new equipment and software.• Organized company files and created a support system to decrease workload and increasethe productivity of account managers.

• Established and maintained 50 vendor partnerships.• Trained, coached, and mentored staff to ensure the smooth adoption of a new program. Increasedprofits by 100% in one year through restructuring of business line.• Created new revenue streams by implementing an online social media sales program.