Leah Johnson Email & Phone Number

Akron, Oh, Us

Akron, Oh, Us

• Responsible for maintaining and reviewing customer credit limits, credit recommendations, and credit files. • Review orders on credit hold and approve for release • Responsible for generating weekly aging reports, and analyze reports related to credit management• Actively monitors group mailbox and ensure emails are responded in a timely manner•Communicates effectively with numerous internal and external customers, as well as internal departments (sales, accounting, customer service, IT, distribution) •Comply with accounting principles, and Service Level Agreements•Conduct interviews with candidates to determine their suitability with the credit department.•Assist with the development of interview questions and related materials.•Reviewed resumes and other application materials to determine candidate qualifications.

Charlotte, North Carolina, United States

•Ensure safety and comfort of customers onboard the aircraft•Consistently contribute to a positive and productive work environment•Efficiently prepare, serve, and restock in-flight beverages, meals, snacks, and sell onboard liquor and food•Ability to adhere to established procedures and performance standards without supervision•Proficient in delivering effective leadership, direction, and assistance in emergency and non-emergency situations•Calmly resolve passenger situations during flight, including disorderly passengers and medical emergencies•Ensure compliance with safety regulations by inspecting and safely operating aircraft cabin components, systems, and emergency equipment such as, escape slides, fire extinguishers, portable oxygen bottles, and automatic external defibrillators (AED)

• Approval or Denial; credit line assignment for new Net 30 applications. • Evaluated new businesses’ requests for credit by analyzing their credit histories, checking references provided, and looking at other relevant variables. • Prevented fraud by avoiding newly opened fraudulent accounts and unauthorized purchases on existing accounts. • Reviewed existing customer’s accounts and issued credit increases. • Approved purchase orders for Net 30 customers. • Reviewed credit card orders placed via Internet and over the phone. • Prevented Fraud by using search tools to verify authenticity of orders being placed online. • Used various modes of communication (email, phone calls, fax machine) to contact customers and banks for more information regarding orders placed. • Answered customers’ questions related to their orders. • Posted distributor invoices. • Worked with various departments (Accounts Receivable, Accounting, Customer Service, Sales) on past due invoices. • Sent out past due invoice emails.

Fairlawn, Ohio

• Issued credit line assignment• Fraud prevention through the effective detection of identity theft and -application fraud.• Made account termination decisions and credit line increases• Added Authorized Users• Rendered profitable lending and authorization decisions• Utilized application processing system to access transactions and documented outcomes• Fostered customer loyalty and retention• Supported customer request for credit account via multiple channels• Collaborated to resolve customer queries

Fairlawn, Ohio

• Made profitable lending decisions; including addressing specific policy related issues and red flags, and make judgmental lending decisions by assimilating various key factors to develop a picture of risk.• Utilized application processing system features to properly process transactions and document outcomes.• Made profitable authorization decisions while fostering customer retention of existing account holders.• Ensured appropriate adverse action letters are provided to consumers within regulatory guidelines.• Took steps to gather appropriate information and involve the correct level (Supervisor, Manager, etc.) to authorize large purchases.• Interacted with other departments such as the POS Help Desk, Customer Care, etc. to resolve internal and external customer issues.• Took proper steps to add authorized users to existing accounts.

Bachelor Of Arts - Ba, Sociology, Criminology, And Law Enforcement, 3.7 Gpa

Activities and Societies: Youth tennis instructor• Graduated with Honors: Magna Cum Laude • Dean's List consecutive semesters • Coursework.

Psychology

Activities and Societies: Psychology club, Research Assistant, Fountainlab: Animal Cognition & Neuroscience