Lacey Smith Email and Phone Number
Lacey Smith work email
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Lacey Smith personal email
Lacey Smith is a Senior Director of Customer Success, North America at Tagger by Sprout Social. They possess expertise in marketing, sales, management, customer service, advertising and 16 more skills. Colleagues describe them as "Lacey is an energetic and enthusiastic Relationship Manager. When working with both Recruiters and clients, Lacey is concise, strategic and a go-getter. She is very informative and knowledgeable. Lacey always thinks outside the box and brings solution to the table! "
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Senior Director Of Customer Success, North AmericaTagger By Sprout SocialAtlanta, Ga, Us -
Senior Director Of Customer Success, North AmericaTagger By Sprout Social Jan 2023 - PresentAtlanta, Georgia, United StatesTagger by Sprout Social is a global leader in revolutionizing how top brands and agencies harness data and analytics to drive creator and influencer marketing strategies. Trusted by global enterprises, Tagger is a disruptive SaaS solution that offers unparalleled expertise. Leveraging API partnerships with major social channels, Tagger connects millions of brand and influencer profiles to billions of social data points, offering the industry's most robust social intelligence and actionable insights. Tagger's platform provides powerful analytics, all-in-one capabilities, and strategic integrations for efficient campaign workflows. To learn more, visit taggermedia.com. -
Director Of Customer Success, EnterpriseTagger Jan 2021 - Dec 2022Atlanta, Georgia, United States -
Customer Success Manager, Enterprise 2Glassdoor Jan 2020 - Jan 2021 -
Customer Success Manager, Enterprise 1Glassdoor Oct 2018 - Dec 2019Greater Chicago Area -
Customer Success ManagerHireology Feb 2017 - Oct 2018Greater Chicago Area• Manage a book of business with a focus on revenue growth and logo retention, while providing exceptional customer service• Serve as a consultant to customers on how to best utilize and optimize the Hireology platform by delivering industry knowledge and best practices in strategic conversations.• Maintain a high daily volume of activity including outbound calls and emails with the intent of nurturing client relationships and identifying upsell opportunities• Leverage and analyze product usage data to make recommendations on hiring strategies• Maintain and grow revenue by creating meaningful value for the customer.• Produce and conduct Executive Business Reviews• Improve product usage and adoption through proactive and content-driven communication.• Develop a trusted advisor relationship with stakeholders and executive sponsors to drive value by garnering an in-depth understanding of customers’ strategic goals and needs.• Identify and develop strong relationships with key stakeholders in complex organizational structures. • Skillfully deliver renewal proposal presentations with the goal of ensuring early client renewals and upsells• Maintain a deep understanding of our product/data offerings and speak with customers about the most relevant features/functionality for their specific goals. -
Relationship ManagerSwoon Group Sep 2015 - Feb 2017Greater Chicago AreaSwoon is a Chicago based technology and professional services recruiting firm with aprogressive approach and impressive results. The brainchild of a team of industry pros, Swoontakes a new approach with the direct hire and temporary recruiting model and it shows.•Trusted advisor to clients on a national basis providing staffing, professional services, and IT solutions.•Build and maintain strong, long-lasting client partnerships.•Liaison for Recruiters and VMS Programs. •Ensure operational aspects of the VMS Programs are internally up-to-date and running smoothly.•Operate as the point of contact for all account responsibilities, communication and issue escalation/resolution.•Lead and mentor recruiters assigned to support accounts by assisting in the screening processes as necessary.•Actively manage methodology by industry analysis, and coordination of presentations, proposals (RFI/RFP).•Consistently meet with client stakeholders, hiring managers and program partners each week to develop new and existing account relationships•Generate revenue through developing opportunities with new clientele and expanding partnerships with existing clientele. •Develop, manage and implement strategies for new account prospects, focusing primarily on Fortune 500 clients •Ultimately accountable for all accounts performance and supplier scorecard metrics for MSP/VMS clients.Why Swoon? See the video and download the brochure to find out: -
Account RepresentativeEnfos May 2012 - Sep 2015Naperville, IlRemediation and decommissioning/ARO work is complex in nature, has high levels of uncertainty and risk, and must be conducted under a web of stringent environmental and financial regulatory requirements. We help companies simplify and streamline the transactions, business processes, workflow, data management, reporting, and supplier management activities into one common platform.Customers achieve amazing results due to Enfos unique fit and focus on environmental liabilities. Some challenges we have helped companies overcome include:-Align project and total program remediation progress with actual expenditures and future costs.-Provide spend management and detailed project controls on over 30,000 sites-Increased SOX level compliance by automating audit trails of workflow-Reporting and information gaps causing cost overruns and unsupported decision makingOver $10B of environmental liability spend across more than 100,000 sites worldwide are all being managed with the ENFOS cloud software solution
Lacey Smith Skills
Lacey Smith Education Details
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Minor In Economics
Frequently Asked Questions about Lacey Smith
What company does Lacey Smith work for?
Lacey Smith works for Tagger By Sprout Social
What is Lacey Smith's role at the current company?
Lacey Smith's current role is Senior Director of Customer Success, North America.
What is Lacey Smith's email address?
Lacey Smith's email address is la****@****ing.com
What schools did Lacey Smith attend?
Lacey Smith attended Illinois State University.
What skills is Lacey Smith known for?
Lacey Smith has skills like Marketing, Sales, Management, Customer Service, Advertising, Time Management, Leadership, Salesforce.com, Social Media Marketing, Public Speaking, Cold Calling, Account Management.
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2gmail.com, piedmont.org
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