Laura Kim Email and Phone Number
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Dynamic leader overseeing a team of Project Coordinators responsible for writing and managing projects totaling over $300 million for Grid Solutions. In my role, I guide a dedicated team of 18 employee-owners across eight locations, ensuring seamless coordination and successful project execution.
Border States
View- Website:
- borderstates.com
- Employees:
- 2099
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Project Coodinator Manager - Grid SolutionsBorder StatesPhoenix, Az, Us
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Project Coodinator Manager - EnterpriseBorder States May 2022 - Present
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Project Coordinator Supervisor - Grid SolutionsBorder States May 2021 - May 2022Phoenix, Arizona, United States
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Project Coordinator - Grid SolutionsBorder States Jun 2015 - May 2021Phoenix, Arizona AreaCharged with leading the planning, coordination and support of $26M in projects annually for key client, working closely with cross-functional teams, client representatives and senior leadership to ensure successful execution. Hold full accountability for monitoring projects to ensure adherence with schedule and deadline requirements, as well as to identify and resolve issues. Facilitate regular meetings with clients and project resources to communicate project scope changes, progress, milestones and results.
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Utility Customer Service RepresentativeBorder States Electric Supply Apr 2013 - Jun 2015Greater Denver AreaManage Xcel Energy and Open Market Accounts in the Denver MarketWrite, process, and manage ordersWrite, process, and manage quotesPartner with Vendors to provide quotes and ensure on-time deliveries to customersProvide guidance, support, resources, and tools to assist customersMentor and train new employees
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Inside Sales RepresentativeCooper Power Systems Jul 2007 - Apr 2013Waukesha, WiManaged the inside sales process for US domestic customers within the utility market. Oversaw the end-to-end process from writing sales contracts and coordinating orders to managing the customer relationship. Partnered with project management team to coordinate the installation and servicing of utility equipment for clients under leadership. Built and maintained strong relationships with cross-functional teams to facilitate manufacturing, quoting, shipment, delivery and installation efforts. Resolved and addressed all customer questions and concerns.
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Assistant ManagerVerizon Jul 2006 - Jun 2007Racine, Wi*Promoted from Sales Representatives to Assistant Manager within 11 months.*Interviewed job candidates and made staffing decisions.*Managed staff of 5 Customer Service Representatives and 6 Sales Representatives.*Assigned employees to specific duties to best meet the needs of the store.*Instructed staff on appropriately handling difficult and complicated sales.*Hired, trained, and evaluated personnel in sales and customer service.*Examined merchandise to verify that it was correctly priced and displayed.*Scheduled and led weekly store meetings for all employees.*Trained and developed new associates on POS system and key sales tactics.*Conducted store inventories once per quarter. -
Sales RepresentativeVerizon Jul 2005 - Jul 2006Brookfield, Wi*Provided an elevated customer experience to generate a loyal clientèle.*Contacted customer to follow up on purchases, suggested new merchandise, and informed them about promotions and upcoming events.*Politely assisted customers in person and via telephone.*Earned Management's trust by serving as a key holder, responsibly opening and closing the store.*Greeted customers in a timely fashion while quickly determining their needs.*Responded to customer questions and requests in a prompt and efficient manner.*Built relationships with customers to increase the likelihood of repeat business.*Helped drive sales goals and achieve monthly sales quotas.
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Customer Service RepresentativeVerizon Aug 2004 - Jul 2005Fargo, Nd*Communicated all store initiatives and promotions to customers to generate return business.*Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.*Trained in customer first selling skills.*Assisted Manager with returns of product.*Assisted customers with plans, phones, upgrades, accessories, and all data products.*Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot.
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Lead Sales ConsultantAdvanced Wireless Aug 2001 - Jun 2004Maplewood, Mn*Performed managerial duties on an interim basis.*Placed as top Sales Representative in store for entire length of position.*Placed as top 5 Sales Representative in the company for the entire length of position.*Maintained sales records on a monthly basis as a motivational tool for other Sales Representatives. *Extensive knowledge in sales of Verizon Wireless, T-mobile, Sprint, Nextel, AT&T, pagers, Dish Network, and accessories.*Worked with customers in store and on phone.*Extensive training in customer service and sales.*Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.*Helped drive sales goals and achieve monthly sales quotas.
Laura Kim Skills
Laura Kim Education Details
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Associate Of Arts Degree (A.A.) -
Mandan Senior High SchoolGeneral Studies
Frequently Asked Questions about Laura Kim
What company does Laura Kim work for?
Laura Kim works for Border States
What is Laura Kim's role at the current company?
Laura Kim's current role is Project Coodinator Manager - Grid Solutions.
What is Laura Kim's email address?
Laura Kim's email address is lk****@****tes.com
What is Laura Kim's direct phone number?
Laura Kim's direct phone number is +170123*****
What schools did Laura Kim attend?
Laura Kim attended Minneapolis Community And Technical College, Mandan Senior High School.
What are some of Laura Kim's interests?
Laura Kim has interest in Politics, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare.
What skills is Laura Kim known for?
Laura Kim has skills like Sales, Customer Service, Sales Operations, Process Improvement, Customer Satisfaction, Leadership, Inventory Management, Training, Account Management, Management, Manufacturing, Sales Management.
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