UX and Creative Director for a boutique UX design agency specializing in transforming the digital experiences of enterprise platforms, apps, and websites. Responsible for fostering design culture and leading all aspects of the UX process from strategy to design to delivery.

A Fortune 100 organization that is the leading retirement provider for academic, medical, cultural, governmental, and research institutions.• Mutual Fund Investment Guidance Tool - Designed a personalized allocation tool that helps simplify and automate an otherwise complicated portfolio diversification process.• Enterprise Money Movement - Architected an enterprise-wide platform for funding new accounts, moving money between accounts, paying bills, and managing… Show more A Fortune 100 organization that is the leading retirement provider for academic, medical, cultural, governmental, and research institutions.• Mutual Fund Investment Guidance Tool - Designed a personalized allocation tool that helps simplify and automate an otherwise complicated portfolio diversification process.• Enterprise Money Movement - Architected an enterprise-wide platform for funding new accounts, moving money between accounts, paying bills, and managing transactions.• Brokerage Redesign - Conducted a comprehensive business and functional analysis of the Brokerage platform, created rebranded designs, and architected a comprehensive plan for its reconstruction and roll-out. Show less

One of the most recognized financial services companies, which offers a full suite of easy-to-use online brokerage, investing, and related banking tools.• Homepage - Created a complex customer dashboard to improve account monitoring, surface important information, and enable quick and seamless transactions.• Tax Center - Re-architected and redesigned this highly-used area to simplify the process of finding tax documents and information that had been previously difficult to… Show more One of the most recognized financial services companies, which offers a full suite of easy-to-use online brokerage, investing, and related banking tools.• Homepage - Created a complex customer dashboard to improve account monitoring, surface important information, and enable quick and seamless transactions.• Tax Center - Re-architected and redesigned this highly-used area to simplify the process of finding tax documents and information that had been previously difficult to locate and understand.• Market Research and Performance (MOD) - Overhauled all Research and Performance areas of the site including Stocks, Mutual Funds, ETFs, US Markets, and Global Markets. • Mutual Funds App - Added complex screening capabilities, closed functional gaps, and updated the experience and design to ensure parity across platforms. • News - Architected a dynamic News area with personalized content based on the customer’s account holdings, and increased search speed and accuracy with new faceted search capabilities. Show less

A “top-three” global publishing and digital education company that delivers innovative learning solutions to institutions in over 135 countries.• Shop - Re-architected the e-commerce site with newfound organization, categorization, and robust new features. This initiative increased digital product sales by 30%. Video: www.vimeo.com/76570911• Custom Storefronts - Architected a CMS to help universities create their own online bookstore, personalize their product offerings… Show more A “top-three” global publishing and digital education company that delivers innovative learning solutions to institutions in over 135 countries.• Shop - Re-architected the e-commerce site with newfound organization, categorization, and robust new features. This initiative increased digital product sales by 30%. Video: www.vimeo.com/76570911• Custom Storefronts - Architected a CMS to help universities create their own online bookstore, personalize their product offerings, and brand their online storefront.Video: www.vimeo.com/76570850• MapleSoft for Connect - Integrated the well-known physics-based “Testing and Assessment” software by designing an engaging interface and workflow that allows students to easily practice a wide-variety of algorithmically-generated problems. • Accounting Tool - Architected an algorithmic authoring application that enables students to practice variations of an accounting problem an unlimited number of times. Now the most popular product on McGraw-Hill’s Connect platform. • Assignment Builder - Created a flexible, easy-to-use tool that allows instructors to customize a variety of high-quality, interactive assignments - from sequencing to multi-media exercises. • Graphing Tool - Architected a specialized authoring application that allows students to seamlessly draw, manipulate, and analyze even the most complex graphs required in their economics courses. Show less

A boutique design firm specializing in graphic, web, and UX design.• Pfizer - Architected an enterprise-level IT web services and product purchasing tool.• Sanofi-Aventis - Built the Training and Learning Development intranet site and various sitelets.• American Express - Designed an interactive Global Wealth Management tool and training site.• Citibank - Created marketing materials for their U.S. sales force.

A top global digital advertising agency.• American Express - Directed design, managed the creative team, and produced multiple, large-scale initiatives across AmericanExpress.com.

A boutique design firm specializing in interactive design, graphic design, and advertising.• Sheraton Hotels, SAIC, and W.L. Gore & Associates - Developed various large-scale multi-media projects.• IBM - Produced numerous collateral materials.

An award-winning, full-service advertising agency.• Airwalk - Developed snowboard designs and various ad campaigns.• L Style Report - Created branding and design for this national trend forecasting report.

VitroRobertson, Di Zinno Thompson, and Tyler Blik Design (San Diego, CA)