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Laith Ayyat Email & Phone Number

Manager of Technical Support and Quality Assurance at Trust Smart Solutions
Location: Amman, Jordan, Jordan 8 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Trust Smart Solutions
Role
Manager of Technical Support and Quality Assurance
Location
Amman, Jordan, Jordan
Company size
21 employees

Who is Laith Ayyat? Overview

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Quick answer

Laith Ayyat is listed as Manager of Technical Support and Quality Assurance at Trust Smart Solutions, a company with 21 employees, based in Amman, Jordan, Jordan. AeroLeads shows a matched LinkedIn profile for Laith Ayyat.

Laith Ayyat previously worked as Senior Manager, IT Support and Quality Assurance at Trust Smart Solutions at Trust Smart Solutions and Support Team Lead at Trust Smart Solutions. Laith Ayyat holds Bachelor'S Degree, Computer Software Engineering from Princess Sumaya University For Technology.

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Email format at Trust Smart Solutions

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Trust Smart Solutions

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Profile bio

About Laith Ayyat

Experienced technology professional with a diverse background spanning software development, IT support, and management in the fintech industry. Holding a Bachelor's in Software Engineering and a Master's in Cybersecurity, I've cultivated a broad skill set that bridges technical expertise with leadership acumen.My journey includes hands-on experience in mobile app development (SwiftUI for iOS, Kotlin for Android) and a strong foundation in IT support. Over the past 8 years, I've specialized in fintech, progressing from technical support to management roles overseeing both Support and Quality Assurance departments.I'm passionate about leveraging technology to solve complex problems and leading teams to deliver exceptional results in fast-paced environments.

Current workplace

Laith Ayyat's current company

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Trust Smart Solutions
Trust Smart Solutions
Manager of Technical Support and Quality Assurance
amman, jordan
Website
trustsl.com
Employees
21
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8 roles

Laith Ayyat work experience

A career timeline built from the work history available for this profile.

Senior Manager, It Support And Quality Assurance At Trust Smart Solutions

Trust Smart Solutions

Amman, Jordan

  • Senior Manager, IT Support and Quality Assurance at Trust Smart SolutionsLeading and overseeing the IT Support and Quality Assurance departments in a dynamic fintech environment. Key responsibilities and achievements.
  • Managed and optimized IT support operations, ensuring high-quality technical assistance for both internal teams and external clients.
  • Developed and implemented comprehensive QA strategies, significantly improving product quality and customer satisfaction.
  • Led and mentored a team of professionals across support and QA functions, fostering a culture of continuous improvement and innovation.
  • Collaborated with cross-functional teams to align support and QA efforts with overall business objectives, and increase in customer retention.
  • Introduced data-driven decision-making processes, leveraging analytics to identify trends and proactively address potential issues.

Support Team Lead

Trust Smart Solutions

Amman, Jordan

- Led a team of technical support specialists, providing guidance and mentorship.- Implemented new support strategies that contributed to achieving the company's highest revenue in years.- Optimized ticket resolution processes, reducing average resolution time.- Conducted regular training sessions to keep the team updated on product developments and.

Jan 2023 - Dec 2023

Senior Technical Support Engineer

Trust Smart Solutions

Jordan

- Promoted to Senior role, taking on additional responsibilities including handling complex customer issues.- Stepped up to fill a gap left by a departing senior team member, demonstrating adaptability and quick learning.- Contributed to knowledge base development, improving team efficiency and consistency in problem-solving.

Oct 2019 - Jan 2023

Technical Support Specialist

Trust Smart Solutions

Amman, Amman, Jordan

- Provided front-line support for the company's Point of Sale terminals and associated software.- Developed a C# desktop application to enhance profiling of our main application, showcasing initiative and technical skills beyond the role's requirements.- Quickly became proficient in all aspects of the company's products and support procedures.

Oct 2019 - Dec 2021

Ict Assistant

United Nations Ocha

Amman Governorate, Jordan

Developing a career experience at OCHA as an ICT Assistant Internship.

Mar 2018 - Aug 2018

Ios App Developer

Click Side

Amman Governorate, Jordan

Oct 2017 - Nov 2017
Team & coworkers

Colleagues at Trust Smart Solutions

Other employees you can reach at trustsl.com. View company contacts for 21 employees →

SA Sara Abu Qorah Sara Abu Qorah Colleague at Trust Smart SolutionsAmman, Jordan, Jordan View → ES Eden Santos Eden Santos Colleague at Trust Smart SolutionsDubai, United Arab Emirates, United Arab Emirates View → AM Aries Mallari Aries Mallari Colleague at Trust Smart SolutionsManama, Capital Governorate, Bahrain, Bahrain View → GA Gerald Alvarez Gerald Alvarez Colleague at Trust Smart SolutionsDubai, United Arab Emirates, United Arab Emirates View → BS Baraa Sleeman Baraa Sleeman Colleague at Trust Smart SolutionsAmman, Amman, Jordan, Jordan View → GB Ghassan Barhoumh Ghassan Barhoumh Colleague at Trust Smart SolutionsAmman, Amman, Jordan, Jordan View → AS Ajin Shello Ajin Shello Colleague at Trust Smart SolutionsDubai, United Arab Emirates, United Arab Emirates View → MA Mahmoud Alnouno Mahmoud Alnouno Colleague at Trust Smart SolutionsJordan, Jordan View → AA Alaa Al Hourani Alaa Al Hourani Colleague at Trust Smart SolutionsAmman, Jordan, Jordan View → DA Dania Alrefai (Mba, Qm)‬‏ Dania Alrefai (Mba, Qm)‬‏ Colleague at Trust Smart SolutionsAmman, Amman, Jordan, Jordan View →
2 education records

Laith Ayyat education

FAQ

Frequently asked questions about Laith Ayyat

Quick answers generated from the profile data available on this page.

What company does Laith Ayyat work for?

Laith Ayyat works for Trust Smart Solutions.

What is Laith Ayyat's role at Trust Smart Solutions?

Laith Ayyat is listed as Manager of Technical Support and Quality Assurance at Trust Smart Solutions.

Where is Laith Ayyat based?

Laith Ayyat is based in Amman, Jordan, Jordan while working with Trust Smart Solutions.

What companies has Laith Ayyat worked for?

Laith Ayyat has worked for Trust Smart Solutions, United Nations Ocha, Click Side, and Apptrainers.

Who are Laith Ayyat's colleagues at Trust Smart Solutions?

Laith Ayyat's colleagues at Trust Smart Solutions include Sara Abu Qorah, Eden Santos, Aries Mallari, Gerald Alvarez, and Baraa Sleeman.

How can I contact Laith Ayyat?

You can use AeroLeads to view verified contact signals for Laith Ayyat at Trust Smart Solutions, including work email, phone, and LinkedIn data when available.

What schools did Laith Ayyat attend?

Laith Ayyat holds Bachelor'S Degree, Computer Software Engineering from Princess Sumaya University For Technology.

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