Lakyn Whaley, Shrm-Scp Email & Phone Number

Knoxville, Tn, Us

Knoxville, Tennessee, United States

Responsible for content creation in various modalities, including blog posts, articles, videos, podcasts and e-learning courses. Leading the development of mockups, wireframes and interactive prototypes to initiate and visualize projects. Facilitating communication between the organization, members and presenters to identify opportunities for value added material and support content delivery. Auditing, editing and maintaining functionality of critical site resources based on analysis of site access metrics.

Maryville, Tennessee Area

Conducted confidential investigations regarding claims of harassment, discrimination, and workplace violence. Coached managers on employee relations, policy interpretation and application, and employee development. Designed and delivered HR focused courses and training materials to be utilized at all levels of the organization. Applied analytical skills to gather, interpret, and present critical turnover data. Served as the first point of contact for all employee issues and inquiries.

Knoxville, Tennessee, United States

Researched multiple state leave laws and federal leave laws to assure compliance at locations across the country. Processed requests for, and tracked the progress of FMLA, individual state, and personal leave request cases. Managed benefit arrears repayment schedules. Interacted with both corporate and field employees to provide clarification on leave processes and communicate leave case status. Collaborated with the benefits team to execute special projects, such as company mailings, corporate discount programs, and a company health fair.

Maryville, Tn

Supported a cross-campus team of 11 human resources generalists with administrative tasks such as creating and maintaining employee files, facilitating communication between internal customers, receiving and directing employee concerns, and scheduling meetings and interviews. Held responsibility for initiating and tracking the administrative aspects of the termination process. Supported special HR projects, including employee recognition and appreciation events.

Knoxville, Tennessee Area

Performed general office duties such as receiving and directing calls, tracking invoices, creating and maintaining employee records, and ordering supplies. Facilitated communication between Compass Group and hospital staff. Served as on-site contact for basic human resources questions. Created and distributed job listings through multiple avenues to source qualified candidates. Assisted candidates through all steps of the onboarding process. Conducted all new hire paperwork and orientation.

Knoxville, Tennessee Area

Created and distributed an in-depth user guide to significantly decrease onboarding time for new hires. Coordinated educational courses and trainings to ensure both new employee education requirements, and continuing education requirements were satisfied. Served as an internal consultant for all management and employees in regards to educational opportunities and opportunities for individual career development.

Knoxville, Tennessee Area

Enhanced department efficiency by coordinating project schedules with human resources generalists and vice president of human resources. Provided support and regular communication to new hires throughout the onboarding process. Designed and implemented a new digital filing system for over 3,000 employees nationwide. Facilitated communication between all levels of employee, both corporate and remote, to prioritize essential tasks and ensure all deadlines were met.

Knoxville, Tennessee Area

Built relationships with prospective students and resolved concerns and questions about programs offered. Pioneered and implemented a rating system to prioritize student contact. Surpassed quota expectations by generating 50% of all daily calls for the entire enrollment center. Trained and helped to integrate new team members into the workplace.

B.A. English, Creative Writing

Children'S Literature & Sociolinguistics

Activities and Societies: Ultimate Frisbee Society