Senior Survey Researcher
Knoxville, Tennessee, United States
• Conducted user research using surveys and focus groups to understand user needs and improve products.• Managed 6 annual compensation surveys through all phases of the research process. Delegates tasks to team and other departments. Leads collaborative research projects from end-to-end, including projects across teams and organizations. • Analyzed longitudinal and cross-sectional quantitative data and communicates findings and actionable insights with non-technical and technical audiences via 11 reports, 14 interactive graphics, and 14 presentations/webinars. • Developed team research, analysis, and communication skills, including ability to communicate with non-technical audiences. Develops user data skills in 20 live trainings.