Group Manager - It
CurrentExpert in planning for Infrastructure projects & initiatives, and deployment of new tools and technologies. Vendor management and team coordination. - Driving cost-effective designing, planning and implementation of infrastructure-based solutions for faster business growth. - Efficient running of Infrastructure Operations and End User Infrastructure across 7 locations in India. - Vendor management via periodic reviews, monthly updates, and tracker for meeting the specified SLA’s for… Show more Expert in planning for Infrastructure projects & initiatives, and deployment of new tools and technologies. Vendor management and team coordination. - Driving cost-effective designing, planning and implementation of infrastructure-based solutions for faster business growth. - Efficient running of Infrastructure Operations and End User Infrastructure across 7 locations in India. - Vendor management via periodic reviews, monthly updates, and tracker for meeting the specified SLA’s for enhancing the Operational efficiency - Maintain Infrastructure uptimes as per the SLA defined to the business, whereby interacting with Senior Management for the presentation of the uptime statistics on a monthly basis - Adhering to Information Security by designing and implementation of security guidelines that make the organization compliant - Led infrastructure projects for new initiatives of locations / new offices and expert in requirement gathering, designing, getting all budgetary/financial approvals and implementation- Advanced skill set of providing solutions for day-to-day business needs, coordination with vendor for any production issues, change management, upgrades or capacity enhancement. - Interact with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. - Work closely with vendors to integrate a solution or provide technical expertise to specific projects. Show less
