Anthony Lam Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• TD Coal Harbour Branch in Vancouver, British Columbia, consistently serving a broad spectrum of personal and business clients from diverse backgrounds.
• Collaborated closely with clients on advice opportunities to grow wealth, attaining 113% on customer satisfaction benchmarks and 325% on customer business/sales metrics
• Consistently monitored financial portfolios of personal and business clients by providing financial statements for government audits, visa applications, and recordkeeping
• Reinforced financial regulations and compliance policies by adhering proper disclosure, protocols, and reporting suspicious activities, with no deficiencies to date
• Facilitated and mentored two new colleagues at our branch by advocating customer resolution and excellence. Our branch won our district's Monthly Customer Experience Excellence award in December 2022

Vancouver, British Columbia, Canada

• Minimized shrinkage and maintained food safety by routinely stocking shelves following FIFO and Facing protocols
• Effectively managed time and worked efficiently from retrieving products via deliveries to displaying items for sale
• Cooperated with numerous departments and team leaders to best assist customers and maintain optimal store conditions

Vancouver, Canada

• The Soap Dispensary is Vancouver's pioneer eco-friendly refill store, specializing in soaps, cosmetics, and kitchen essentials. Our commitment is to achieve zero-waste by actively encouraging customers to opt for.
• Maintained precise records and organized shipments of more than 4,000 SKUs by effectively communicating needs through Slack and managing daily inventory for a small business
• Delivered exceptional customer service by customizing products to align with consumer values and sharing comprehensive product knowledge gained through thorough research

Vancouver, British Columbia, Canada

• Fresh Roots is a registered charitable organization centered around the farms at David Thompson and Vancouver Technical Secondary Schools. Our mission involves transforming previously unused land into fertile farmland.
• Effectively oversaw groups of 5-6 members to excel in various farm activities by fostering strong relationships and aligning team motivations with work objectives
• Spearheaded colleagues and strengthened team productivity through designing and orchestrating innovative workshops to drive team engagement towards organization’s core values
• Promoted locally grown organic produce and homemade products at farmers' markets to generate funds for our youth programs and workshops

Bachelor Of Commerce - Bcom, Accounting

• Specialization in Accounting, Co-op Program • Cumulative Average: 82.6% Key Courses (%, Class Avg): Cost Accounting (87,76).

Associate Of Arts (Accounting), Business Administration And Management, General

• Cumulative GPA: 3.85 (Dean’s Honour Roll)