Anthony Lam

Anthony Lam Email and Phone Number

Product Design Manager at Jane | Prev: Shopify, Mozilla Firefox @ Jane App
north vancouver, british columbia, canada
Anthony Lam's Location
Canada, Canada
Anthony Lam's Contact Details
About Anthony Lam

With extensive UX leadership experience in SaaS startups and leading B2C giants, I’ve excelled in organizations committed to open source, security & privacy, and making commerce accessible for all. I’m dedicated to delivering impactful user experiences and leading resilient (often distributed) design teams. As a product design manager and staff-level contributor, I seek clarity and cross-functional alignment through onsite workshops, field research, and design sprints. I've redefined UX hiring processes and crafted career ladder guides to help grow the UX practice and mentor other designers. My approach focuses on collaboration, prioritizing trust across all functions while maintaining a dedication to design excellence. Recently, I designed for retail environments and played a pivotal role in establishing developer-facing design systems. I also contributed to complex design systems like Polaris and Polaris for retail. Before that I focused on new product explorations, working closely with senior leadership to take ideas from 0 to 1.

Anthony Lam's Current Company Details
Jane App

Jane App

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Product Design Manager at Jane | Prev: Shopify, Mozilla Firefox
north vancouver, british columbia, canada
Website:
jane.app
Employees:
99
Anthony Lam Work Experience Details
  • Jane App
    Product Design Manager
    Jane App Apr 2024 - Present
    Vancouver, British Columbia, Canada
    I lead a remote-first team of UX designers working in the Billing Group. We are responsible for the products and features that allow our customers to reliably run their practices. Alongside my cross-functional peers (Director of Product, Director of Engineering), we define product strategy, champion new/more effective processes, and ensure our teams are building delightful experiences that meet customer needs and business objectives.
  • Shopify
    Staff Product Designer
    Shopify May 2021 - Sep 2023
    Vancouver, British Columbia, Canada
    - Led product strategy and roadmap direction in reviews with Senior Product Leads, Directors, and VP Product- Built the first POS App that allows staff to commit inventory changes- Enhanced Product details and inventory states to increase sales, reduce overselling, and improve overall purchasing experience- Drove User Research practices by organizing Merchant Visits, sharing findings and recommendations across the organization- Spearheaded productive team off-sites that built team resilience- Helped establish a new developer-facing design system- Redesigned reference documentation (for GraphQL, REST, and Liquid) that increased usage and developer satisfaction
  • Mozilla
    Product Design Manager
    Mozilla Aug 2018 - Apr 2021
    Vancouver, Canada Area
    - Led and grew a distributed design team of five- Defined the Firefox UX team hiring process- Co-created the Firefox UX career ladder guide- Introduced team charters, aligning organizational KPIs with our goals, inspiring purpose in ourselves and cross-functional partners- Contributed to Accounts redesign and shipped three new products that led to 24M MAU
  • Mozilla
    Staff Product Designer
    Mozilla Feb 2017 - Aug 2018
    Vancouver, British Columbia, Canada
    - Redesigned and scaled Firefox Focus on iOS and Android, achieving +10M installs, 2.5M MAU, +50% YoY sustained growth, partnership pre-installs, even surpassing Firefox on iOS in App store ratings- Led design for Firefox on Android product with +100M installs- Spearheaded UX for mobile 0-1 product experiments- Established initial design system for Firefox on mobile
  • Mozilla
    Senior User Experience Designer
    Mozilla Aug 2015 - Feb 2017
    Vancouver, British Columbia, Canada
    - Drove design of Firefox on Android - Redesigned Firefox on Android for Tablets- Designed and shipped Firefox on Roku - Established early design system for Firefox on Android- Contributed to Firefox on iOS- Experimentations on Mobile
  • Mozilla
    Visual Designer
    Mozilla Aug 2013 - Aug 2015
    Vancouver, British Columbia, Canada
    - Firefox search experiments- Firefox on Android- Firefox Sync- Internal design critique tool
  • Lemonstand (Acquired By Mailchimp)
    Lead Designer
    Lemonstand (Acquired By Mailchimp) Aug 2012 - Aug 2013
    Vancouver, Canada Area
    - Designed entire user experience (user flows, IA, wireframes, high fidelity UI mocks, etc) for our commerce platform- Crafted custom themes for developers and clients who used our platform- Collaborated with Engineering, Support, and QA to triage ongoing backlog of bug fixes - Responsible for the company rebranding efforts, created a shared vision among key stakeholders, created new logo, typeface, and other related assets for physical and digital use, redesigned all webpages to align- Reported and worked directly with company CEO & Founder on executing a consistent user experience across all assets
  • Nuuly
    Lead Designer
    Nuuly Jan 2012 - Aug 2012
    Vancouver, Canada Area
    - Worked within a small cross-functional team responsible for the product/platform user experience, content strategy, implementation, branding, as well as QA and support- Responsible for all UX design deliverables including sketches, user flow diagrams, wireframes, IA maps, customer journey maps, and high fidelity final designs with specifications- Reported directly to CEO and founder, participated in larger strategic discussions such as pivoting our core business- Championed for user-centric design as well as UX design in general by collaborating with Engineering, Support, Finance, and BD- Suggested, designed, and implemented front-end of corporate blog- Lead the implementation of the "Sprint" methodology as a way to project manage, collaborate, and triage our backlog of issues - Designed all branding and marketing materials for print as well as digital
  • Magme, Inc.
    Junior Designer
    Magme, Inc. Nov 2010 - Oct 2011
    Vancouver, Canada Area
    - Reported to the Lead Designer - Worked extensively with the CEO and founder on strategy, operations, and user experience issues- Created all the print material (business cards, banners, posters, ads, etc) for trade shows, launch party, and marketing events - Traveled to Shanghai, China to work for a month with Lead Designer and our Engineering team.- In Shanghai, I represented design in all discussions with Engineering and operations, - I was responsible for the constant collaboration between Design and Engineering. This opportunity was particularly a challenge given that our entire team of Engineers were local and only spoke Chinese - Together, we shipped the first live version of our platform to show our partners and investors
  • Fcv Technologies
    Design Intern
    Fcv Technologies Sep 2010 - Oct 2010
    Vancouver, British Columbia, Canada
    - Internship at FCV Interactive Agency- Participated in regular team meetings and was exposed to an array of client/projects such as Nike, Motionball, Travel Yukon, and Save-On-Foods- Reported to Creative Director - Delivered storyboards, illustrations, and internal tools to help design articulate the customer journey

Anthony Lam Skills

User Experience User Interface Design Web Design Interaction Design Wordpress Customer Service Photoshop Css Front End Wireframes Adobe Creative Suite Graphic Design Illustrator Html User Experience Design Information Architecture Photography Mandarin English Cantonese Coda Graphics Print Sublime Text Sketch

Anthony Lam Education Details

Frequently Asked Questions about Anthony Lam

What company does Anthony Lam work for?

Anthony Lam works for Jane App

What is Anthony Lam's role at the current company?

Anthony Lam's current role is Product Design Manager at Jane | Prev: Shopify, Mozilla Firefox.

What is Anthony Lam's email address?

Anthony Lam's email address is an****@****ify.com

What is Anthony Lam's direct phone number?

Anthony Lam's direct phone number is (650) 903*****

What schools did Anthony Lam attend?

Anthony Lam attended The University Of British Columbia, Sha Tin College International School.

What are some of Anthony Lam's interests?

Anthony Lam has interest in Football, Design, Cooking, Badminton, Snowboarding, Soccer, Basketball, Cycling, Arts, Architecture.

What skills is Anthony Lam known for?

Anthony Lam has skills like User Experience, User Interface Design, Web Design, Interaction Design, Wordpress, Customer Service, Photoshop, Css, Front End, Wireframes, Adobe Creative Suite, Graphic Design.

Who are Anthony Lam's colleagues?

Anthony Lam's colleagues are Brooke Spence, Christopher Keeping, Patricia Oliveira, Jan Lingat, Mark Fleming, Waqas Jatt, Alaric Tsang.

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