Michael Lamarca Email & Phone Number

Round Lake, Illinois

Providing leadership for major, high-complexity programs of cross-functional multi-site teams, defining program strategies, developing goals, making commitments and delivering to business goals.

Coordinated and led development of organizational framework, supporting oversight of all strategic initiatives. Performed situational analysis including market research and competitor and technology analyses. Analyzed internal strategic factors, strengths and weaknesses. Developed and implemented processes to improve monthly billing throughput and accuracy.CONTRIBUTIONS & PROCESS DEVELOPMENT:• Setup program office, and managed work effort to stabilize Invoicing and Financial Accounting operations post Oracle R12 E-Business Suite Financials application rollout.• Led Root Cause Analysis of Quote-to-Cash issue tracker entries to reduce daily error count.• Prioritized IT Service Requests pertaining to invoicing and finance, and monitored development progress.

Naperville, Il

Defined business and functional requirements for web system applications. Managed design, development, testing and user acceptance testing (UAT) activities. Coordinated internal and external product launch activities, product training and marketing communications. Created improvements to long-term strategy and vision. Tracked user feedback and customer satisfaction to measure success and engagement of new and existing features. Led development and commercialization of two service web applications. Communicated functional specifications, design and business process to technical solution team.CONTRIBUTIONS & PROCESS DEVELOPMENT:• Redesigned Nalco 360 Service brochure cover to better reflect brand and rewrote brochure content.• Coordinated global language translation and implementation for Nalco’s new Sales and Customer Web Portal.• Oversaw IT addition of two servers, including a load-balancing server, to the Nalco external network.

Buffalo Grove, Il

Coordinated with Product Management to define product business case. Led requirements definition, and created requirements documentation, including prioritized features, financial estimates, feasibility analyses and corresponding justifications. Directed project activities, and managed scope, risk, cost and change management. Mentored and trained guidance to project team. Recommended best practice solutions to management.CONTRIBUTIONS & PROCESS DEVELOPMENT:• Created new software platform that led to consolidation of Lab and Room Pressurization controller applications, reducing number of applications by 50%.• Led Terminal Equipment Controller custom software development process and software projects, contributing to more than $1M in custom controller resale per year.• Coordinated integration and private labeling of third-party air valve that increased lab control business over its first 5 years by 50%.

- Defined, designed, and implemented the Siemens Apogee Building Automation System product rollout.

- Performed maintenance and troubleshooting of Siemens Building Automation Systems and provided frontline customer support.

Master Of Business Administration (M.B.A.), People And Project Management

Bachelor'S Degree, Electrical And Electronics Engineering

Masters Certificate, Project Management

Certificate, Mid-Management Development