Lana Neads Email and Phone Number
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Accomplished Software Quality Assurance & Testing professional with an extensive record in driving & delivering quality software solutions through continual innovation in testing processes, tools & techniques. Proven skills to effectively analyse, architect & coordinate execution of test plans & strategies to achieve extraordinary level of software quality that exceeds business objectives. Known as an open-minded ‘go-to’ person who contemplates the big picture, understand end-user needs & the need to liaise with stakeholders. Technically strong hands-on background with a very positive attitude & passion for excellence. Through my extensive background in Testing, I was able to develop an in depth knowledge of software programming as well as an outstanding ability to apply logical thinking to all aspects of my work.ISTQB and Professional Scrum Master certified.Strengths: • Experience with Agile / Waterfall Projects • Excellent understanding of the Agile Software Development Lifecycle • Extensive experience testing desktop, web and mobile platforms including Android, Windows, iOS, mobile web applications, client software, Oracle CC&B testing, back-end Sitecore configuration testing, ServiceNow – front-end and back-end testing, Salesforce testing, etc.• Defect management and testing software experience• Producing Test Documentation: Test Plan / Test Strategy /Test Cases/ Test Reports / Defect Reports• Effective problem solving and organisational skills• Strong interpersonal skills and the ability to communicate with people of various cultures, nationalities and agesSkills • Defect Management Systems including: TFS, Atlassian JIRA/Confluence, JIRA Xray, IBM Rational Change, Bugzilla, Lotus Notes, Mantis• Quality Management Software including: JIRA, Azure DevOpps, VSTS, Spira, HP Quality Center ALM, Kualitee, Testuff• Creation and execution of test cases • Experience testing on desktop and mobile platforms including Windows, iOS, and Android • Experience-based testing• Functional system testing• Bug hunting • Assisting SMEs during UAT• Multilingual
Bigtincan
View- Website:
- bigtincan.com
- Employees:
- 182
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Qa EngineerBigtincan Nov 2022 - PresentHobart, Tasmania, Australia● Analysing product requirements and then develop, document and execute test plans and identifydeliverables● Collaborating with developers on validating user stories during the sprint.● Maintaining, coordinating and executing suites of test cases, then reporting on the status and escalating issues as required● Documenting test cases in the test case management system● Proactively solving problems which arise during the development, testing and release processes, thensuggesting process improvements where appropriate● Investigating, troubleshooting, and verifying software defects and other technical issues
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Senior ConsultantCapgemini Jun 2016 - Nov 2022HobartRecently acquired by Capgemini RXP Group is an ASX listed company with a strong history in delivery that spans more than 20 years, providing a wide range of technology consulting services to a diverse range of medium to large enterprises and government organisations.Our people are highly trained professionals, each having specialist and deep domain expertise in at least one technology area (including business intelligence, information management, integration, intelligent forms, software services, infrastructure services and project delivery services).Main achievements and responsibilities include:• Reviewed business/product requirements and design, created test documentation: test plans, test strategy, test scenarios and test cases and defect reports• Trained and managed testing resources, including resource task and test plan allocation• Executed functional web testing, back-end configuration testing, defects retesting and regression testing• Identified project risks and recommended actions to minimize risk based on best practices• Coordinated with development teams and participated in daily stand-ups, walkthrough meetings, sprint planning, spring reviews and sprint retrospectives, • Provided consistent test summary reports on daily and weekly basis• Defect management – document defect details, defect fix confirmation testing, regression testing and participation in defect reviews• Tracked and reported on test coverage and quality assurance metrics, maintained requirements traceability matrix• Performed bug triage and client support, led bug triage meetings• Built status updates dashboards in VSTS for the stakeholders• Provided SIT and UAT closure reports for the stakeholders• Maintained a test/requirements traceability matrix• Supported and assisted SMEs during UAT activitiesOne of my projects has received merit award in the 2017 TasICT Industry in the category of the Best Project. -
Customer Support AssistantCommonwealth Bank Dec 2015 - Jun 2016HobartAt CommBank, we never lose sight of the role we play in other people’s financial wellbeing.Our focus is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams, targets and aspirations.Each of us globally is dedicated to offering outstanding service, excellent advice and intuitive solutions to help our customers manage their finances in the ways they want to.Regardless of where you work within our organisation, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can achieve great things.Customer Support Assistant delivers:* Excellent Customer Service by interacting with customers at the Branch, inquiring about their needs, and ensuring that they leave satisfied. Respond to the customer’s transaction needs, such as withdrawals and transfers, in a timely, accurate, and efficient manner* Successful Sales by referring customers to specialists who can meet their financial needs. * Compliance by adhering to the Bank’s processes and procedures, including the accurate reconciliation of transactions and ordering cash and coin* Branch/Area Support by helping other staff service customers, help open and close the Branch, work with others to improve how the Branch operates, and is regularly trained on new products. -
Senior It RecruiterVitaver & Associates,Inc. Mar 2013 - Dec 2015Fort Lauderdale, Florida* Recruiting qualified candidates for our open positions;* Contacting candidates, following-up with candidates, and managing candidate pipeline;* Scheduling interviews, briefing and debriefing candidates before and after interviews;* Maintaining timely documentation of all conversations with candidates within our internal database;* Generating leads from conversations with candidates;* Participating in recruitment knowledge sharing and best practices, training and mentoring new employees;* Managing the recruiting process to meet hiring goals through the use of effective resource management and effective use of our applicant tracking system;* Recruiting candidates using progressive recruiting techniques: sourcing in major databases, Social Media Recruiting, cold calling, referrals, etc. -
Test Lead/Qa Project CoordinatorPactera Technology International Ltd. (Formerly Vanceinfo) May 2008 - Feb 2013Beijing City, China* Leading and managing QA team/virtual teams (up to 80 people)* Coordinating and managing multiple QA localization projects simultaneously* Coordinating with clients and preparing tests cases and ensured that all software applications were compatible with tests.* Observing all tests and identified defects in tracking systems.* Resolving all complex problems in programs and ensuring that quality was maintained in facility.* Collecting project information and submitted all reports to project manager and lead developer.* Preparing QA projects ongoing and final reports and delivering them to client* Interfacing between the team and multiple stakeholders, in multiple regions /time zones* Participating in regular client meetings, conference calls, etc to gather their requirements* Coordinating bugs reporting process* Daily project duties within administrative departmentTest Lead* Leading and managing QA team (up to 22 people)* Developing and documenting all test plans, test cases, use cases, test suits and specifications for smooth integration into systems* Training and mentoring new employees on QA testing methodologies and tasks* Working with various bug tracking and reporting systems: IBM RC, Bugzilla, Lotus Notes,Nzilla, Mzilla, JIRA* Preparing reports and delivering them to client* Ensuring the schedules are adhered to and deadlines are met* Team-building and social coordinationQA Engineer/Language Reviewer* Performing tests on various features of Waterfall and Agile development process - black box testing, functional testing, usability testing, user acceptance testing, alpha/beta testing, etc.* Testing software and web applications for mobile phones using Russian / Ukrainian/English languages.* Working with various applications and platforms - Windows, Symbian, Android, iOS, etc.* Verification of linguistic and functional bugs* Executing test cases in HP Quality Center -
TranslatorBeijing Microtrans Technology Co Ltd. Mar 2008 - Mar 2010Beijing City, China* Performed written translation and proof-reading of: law documents, contracts, legal agreements, technical texts, user manuals
Lana Neads Skills
Lana Neads Education Details
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Stanford UniversityTechnology Entrepreneurship -
English, German Philology And Literature
Frequently Asked Questions about Lana Neads
What company does Lana Neads work for?
Lana Neads works for Bigtincan
What is Lana Neads's role at the current company?
Lana Neads's current role is Making Internet a better place!Accomplished Software Testing professional with an extensive record in driving & delivering quality software solutions through continual innovation in testing processes, tools & techniques..
What is Lana Neads's email address?
Lana Neads's email address is la****@****ver.com
What schools did Lana Neads attend?
Lana Neads attended Stanford University, Cherkasy State University 'bohdan Hmelnycky'.
What are some of Lana Neads's interests?
Lana Neads has interest in Science And Technology, Disaster And Humanitarian Relief, Economic Empowerment.
What skills is Lana Neads known for?
Lana Neads has skills like Databases, Management, Training, Resource Management, Testing, Team Management, Sourcing, Software Documentation, Microsoft Office, Recruiting, Localization Testing, Localization.
Who are Lana Neads's colleagues?
Lana Neads's colleagues are Margaret Nantale, Michael Kelly, Maria Ardizzoni, Luigi Nista Piccolo, Ravi Katam, Bigtincan Test, Wyatt Hunter.
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Lana Neads
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Lana Neads
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