Lance Bates Email and Phone Number

Manager of multiple senior engineering teams responsible for platform engineering, platform services, and infrastructure of two private cloud datacenters and public cloud services in AWS, Azure and GCP.• Overseeing teams that provide infrastructure, platform services, and IAM governance in multiple private and public clouds.• Leading the architecture, management, and support for Tyler's SaaS datacenters in AWS commercial, AWS GovCloud, VMWare Cloud, Google Cloud, Azure GovCloud, and private datacenters.• Planning and implementation of the migration of all private cloud workloads to the public cloud and close down our legacy datacenters.• Engineer and oversee the deployment of a self-service permissions management system using AWS API Gateway, Lambda, DynamoDB, and a custom UI to deliver real-time audit information and Just-in-Time privilege deployment.• Help design and deploy FinOps frameworks, tools and processes to improve cloud cost management, identify areas for improvement, and collaborate with resources across the company to align with best practices, saving over $3 million annually so far.• Coordinate and oversee the creation and implementation of a new AWS PCI DSS 4.0 compliant environment that includes auto-remediation using Control Tower, Service Control Policies, and CloudFormation stack-sets, automated evidence gathering from Cloud Trail logs, VPC flow logs, and application logs into a central location, and custom-built Okta tenant.• Design and roll out Agile frameworks including SCRUM and Kanban to improve work tracking, gather critical metrics and improve the overall performance and throughput.

• Principal architect for IAM systems for 7,000 employees and 300,000+ client accounts in Tyler’s SaaS platforms.• Planning and project management for the consolidation of 18 individual Active Directory domains into a single AD forest.• Architect and deploy an AWS permissions-as-code CI/CD pipeline leveraging GitHub and Terraform to streamline AWS Identity Center and improve resilience.• Implement a least-privilege and role-based access system to privileged accounts. Reducing the overall number of domain admins from 100+ to less than 5.• Manage a cost-allocation project for DataDog to create a tagging standard, coordinate with other divisions to identify and update non-compliant systems, build a cost-allocation tool in Python leveraging tags, naming conventions, and AWS account metadata to correctly assign costs.• Oversee and manage 3rd party tools, services, licenses, and contracts for systems such as DataDog, PagerDuty, Okta, Solarwinds, and Infoblox.

Manager of all full-time and part-time employees within the IT department, and primary network and systems administrator:• Responsible for day-to-day operations, management, and training of staff• Overseeing and managing all network and server operations• Architected and operated a full datacenter migration to Microsoft Azure• Implementing cloud services, including Azure, Office 365, Adobe CC and G-Suite• Deploying and configuring cloud-based systems using Microsoft’s Azure platform• Updating all campus computers to Windows 10, first campus in the nation to do so

One of three administrators managing a 2000+ user mixed OS network. Primary responsibilities:• Managing Active Directory and Group Policies to enforce network policies• Maintaining virtual servers with Hyper-V and SCVMM• Administration of the ShoreTel VOIP phone system• Configuring Microsoft DPM for reliable backups and data preservation

Tier 1 and 2 support specialist for four police departments, four fire departments and two municipalities

Lead technician and subject matter expert on the network’s boundary devices such as the firewalls, proxy servers, mail relays and other servers on a 5,000 device network.