Lance Friday Email & Phone Number

Overland Park, Kansas, United States

Maintain and operate cloud appliances (consisting of 1400+ VM's) that bridge a gap between the clients network and internal network.On-call rotation to monitor alarms and abnormalities.Weekly deployments for YUM patching, cookbook releases, and improvements to services across the appliance.Working in a DevOps culture, using pair programming, completed internal projects to automate processes and workflows, reducing manual touchpoints.2,000+ GitHub contributions since Jan 2019, with 35% Code Review, 41% Commits, 24% Pull Requests.

Kansas City, Missouri Area

Maintain and operate cloud appliances (consisting of 1400+ VM's) that bridge a gap between the clients network and internal network.On-call rotation to monitor alarms and abnormalities.Weekly deployments for YUM patching, cookbook releases, and improvements to services across the appliance.Working in a DevOps culture, using pair programming, completed internal projects to automate processes and workflows, reducing manual touchpoints.2,000+ GitHub contributions since Jan 2019, with 35% Code Review, 41% Commits, 24% Pull Requests.

Kansas City, Kansas

Responsible for configuring, upgrading, and maintaining of clients CareAware domains that are used in the hospital systems to integrate devices with their EMR.Middleware platform utilizing a tech stack of Sonic, Java, mySQL, and RHEL systems. Responsible for ensuring these are on the latest supported versions.Manage several (15+) ongoing projects simultaneously working with clients as well as our internal teams.

Kansas City, Missouri Area

Responsible for testing/validation of newest code releasesfor client domains. This included enhancements, defects, and workflows.Mentored associates and knowledge expert in 15+solutions.VBA coding to automate processes as well as maintaindocumentation.

Sprint Campus, Overland Park, Ks

Contractor for Yoh, Assigned to Ericsson• Perform daily RF stats analysis using a variety of iDEN/CDMA/EVDO performance monitoring tools to discover anomalies, faults, and trends that require additional troubleshooting.• Creation and routing of ticket to 2nd level support. Identify problems T1s and performance impacting system alarms. Use PCMD Reveal reports to identify mobiles with high blocks or connection failures that might be caused by a rogue mobile.• Use Red Cells tool to identify near real time performance for dropped calls. Identify and fix network issues on site and remotely. Identify problems and repair hardware and software for Nortel, Lucent, Motorola, Motorola-iDEN and Samsung.• Investigate customer based tickets using many different tools to find a resolution for the customer’s issue.

Provide a safe and active learning environment for students. Improvised learning activities for students to do in down time. Responsible for keeping students on task and learning.

Provided safe environments for students. Worked as a team to create and innovate new activities, ideas, and learning experiences for the students. Built relationships with many families, students, and co-workers. Served the staff and students with excellence.Other duties included going to training to further my education of childcare safety and new ideas.

Trained a team of multiple members for many tasks. In charge of training these individuals to make sure they were ready to go out and complete all tasks on their own. Handled many customers' questions/problems. Contacted many camp directors throughout the nation via phone/person/email.Handled the finances of many camps as well as the preparation. Processed many forms of payment. Managed files for camps as well as payments.Used Citrix database to keep track of registrants, reports, finances, and many other uses.

Bachelor Of Science (B.S.), Education (Business And Marketing)

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