Software Developer 1 (Actual Function: Technical Support) (Same Position Just A Job Title Change)
CurrentI provide direct technical support for 17,000+ agents among 2000+ teams depending on the following platforms and systems:o Nice InContacto Genesys PureConnect (Genesys On-pemises) o Genesys MultiCloud CX (Schwab Chat/Email)o Genesys Engage Cloud (Schwab International)o Nuance IVR