Lance Patterson Email & Phone Number

North Richland Hills, Tx, Us

Fort Worth, Texas, United States

• Collaborate with 100+ vendors, 2000+ end-users and cross-functional teams to analyze business data and guide strategic decision of $1.2B+ in annual financials, earning 98.5% satisfaction score• Build and implement automated tool to support month-end financial accuracy averaging $74MM+ by writing complex nested SQL and Excel scripts, leading to a 99.2% data conversion rate• Leverage Excel, Tableau and Cognos to develop data visualizations and provide key insights, analyze $476MM in CAPEX and $84MM+ in OPEX annual spend, saving company $11.5MM+ in costs• Manage, forecast, plan and coordinate business expansion project, analyzing and tracking project deliverables for 30+ stakeholders, resulting in a $190MM+ revenue increase in 6 months• Identify, design, implement and enhance month-end financial reporting process improvement solution resulting in 87.5% reduction in reporting time ensuring 99%+ accuracy rate in analytics

Dallas/Fort Worth Area

• Built and maintained relationships with 500+ clients, managing multiple performance analysis requests, met project success metrics by 95% and recognized in the top 5% out of 17,500 consultants• Created project performance dashboards using Tableau, Excel, and Google Analytics tools to analyze, track, provide training and improve clients’ project goals and training development plans by 35%• Achieved and sustained 99% client satisfaction for 9+ consecutive years delivering customized reporting and insights to stakeholders, earning 350+ client reviews/endorsements

Dallas/Fort Worth Area

• Managed, planned, forecasted and executed both analytics and $3MM+ portfolio of projects and programs partnering with senior leaders and directors to implement business strategies and services• Analyzed, researched and shared insights using SQL and Excel to extract workforce, customer and market trends to forecast, develop and plan project resources and budgets up to $200K• Improved program performance metrics by 10% in 16 weeks managing and monitoring surveys and operational system dashboards data resulting in successful program completion rates of 90%+

Northwest Campus

→ Collaborated with and influenced 50+ committee of stakeholders, representing Learning Operations to scope out and innovate custom course/program supporting 5000+ end-users across 5 locations→ Enhanced account login process using technology skills supporting 3000+ learners, reduced end-user login time by 97%, increasing performance by 2900% and making login reset process 30 times faster→ Managed and organized STEM program attended by 80 adolescents, booked five professional speakers, hired and onboarded four instructors and coordinated program event awards ceremony→ Created impactful experience and designing back-up employee evaluation metric survey tool using Excel formulas and functions, statistical tools and Likert scaling under a 4-hour deadline

Northwest Campus

→ Engaged, motivated and led a team of 20 direct reports to increasing student retention rate by 15% in key college readiness courses/programs, saving organization $8.7MM+ in attrition costs