Senior Advisor - Engagement, Digital & Creative Services
Current• Leading social media strategy and implementation for Ontario's independent energy regulator with 200+ staff• Constructing and administering web pages for strategic projects and initiatives to raise awareness, register consultants, and update on progress, ensuring content is current• Creating organic written and photographic content for social and digital media, as well as for successful marketing campaigns to promote programs and services such as the Ontario Electricity Support Program (OESP) • Reviewing trends, best practices and innovative marketing techniques, providing recommendations for continuous improvement including leading new X strategy and providing staff user education for social media • Tracking and compiling analytics and program performance to ensure quality and demonstrated value• Participating in committees, cross-departmental work groups, and special projectsKey Achievements:✔By improving visual and content strategies and deployment, increased LinkedIn engagement by 50% year over year ✔Created how-to internal user guide for digital platforms and digital user forum promoting increased staff buy-in✔Conceived of and directed professional photography shoots to create a digital library of high-resolution images for corporate messaging ✔Standardized project sites and improved brand consistency, creating UX templates and Terms of Reference ✔Supported the redesign of the intranet site to dramatically improve the user experience and accessibility by leveraging visitor surveys and employee feedback to overhaul the site’s user interface design and content strategy