Larry Johnson Email & Phone Number

Philadelphia, Pa, Us

Princeton Junction, Nj

• Responsible for achieving a 90%+ retention rate on existing customers through the teamwork of my account management team• Work with our Director of Strategic Partnerships to attract and retain business relationships with owners around the country• As a key member of management in a small company, I wear many “hats” including: account management, escalation negotiation, database management for customer relations, technical support, production, graphic design, event coordinator… Show more • Responsible for achieving a 90%+ retention rate on existing customers through the teamwork of my account management team• Work with our Director of Strategic Partnerships to attract and retain business relationships with owners around the country• As a key member of management in a small company, I wear many “hats” including: account management, escalation negotiation, database management for customer relations, technical support, production, graphic design, event coordinator, recruiting, training, marketing, sales and invoicing• Personally manage over $2 million in revenue annually which translates to overseeing over 350 accounts simultaneously at the height of our production season• Specialize in quickly building and maintaining lasting relationships with my clients. Act as manager, friend and therapist for stressed clients during high stress times to help them cope with rapidly approaching deadlines • Act as company liaison by offering training, support and service to clients from the inception of their project until delivery. Help resolve problems that arise during production and after book delivery• Manage the most valuable, marquee accounts nationwide Show less

Bachelor Of Science (B.S.), Marketing

Associate Of Arts (A.A.), Graphic Design