Latham Prins Email & Phone Number

• Hardware and Software Support: Diagnosed and resolved hardware and software issues for desktops, laptops, printers, and peripherals.• System Setup and Maintenance: Installed and maintained operating systems and software applications according to company standards and user requirements.• User Training and Support: Provided technical support to employees via phone, email, or in-person. Conducted user training sessions to enhance productivity and proficiency with IT systems.• Inventory Management: Managed IT asset inventory and conducted periodic audits to ensure accuracy.• Remote Support: Utilized remote desktop tools to troubleshoot and resolve issues for off-site employees.• Security Compliance: Assisted in enforcing IT security policies, including antivirus management and user access controls.• Documentation and Knowledge Sharing: Maintained documentation for IT procedures and shared best practices with team members.• Collaboration and Escalation: Collaborated with IT teams and vendors to resolve technical issues. Escalated unresolved issues with thorough documentation.• Equipment Procurement: Assisted in IT equipment procurement and deployment, ensuring alignment with budgetary constraints and technical specifications.• Software Updates: Managed software updates and patches to ensure system security and stability.• Network Connectivity: Troubleshooted network connectivity issues, including LAN/WAN connections and wireless networks.• Performance Optimization: Monitored system performance and conducted proactive maintenance to optimize desktop and laptop performance.• User Account Management: Administered user accounts, permissions, and passwords in Active Directory.• Disaster Recovery Planning: Contributed to disaster recovery planning and testing efforts to minimize data loss and ensure business continuity.Vendor Liaison: Managed relationships with external vendors for support, maintenance, and procurement of IT equipment and services

Cape Town, Western Cape, South Africa

As a Mixologist and Manager, my primary focus is on elevating customer service and enhancing the overall customer experience. Crafting exceptional cocktails and providing personalized service are central to my role, ensuring that each patron leaves with a memorable and positive impression.In addition to curating an outstanding beverage menu, I actively manage stock take to optimize inventory levels and minimize wastage. This meticulous approach extends to overseeing the ordering process, guaranteeing that the bar is well-stocked with premium ingredients.As a leader, I take pride in managing a cohesive and motivated staff. Training and development are key components, ensuring that team members excel in customer interaction and maintain a deep understanding of our brand and offerings. I foster a collaborative work environment, encouraging creativity and dedication among the staff to consistently deliver outstanding service.Driving sales and brand awareness is integral to my responsibilities. I implement strategic promotions, events, and marketing initiatives to attract a broader audience while maintaining a strong brand identity. Monitoring trends and customer preferences, I continuously refine our offerings to stay competitive and relevant in the dynamic hospitality industry.In summary, my role as a Mixologist and Manager extends beyond creating exceptional drinks; it encompasses a comprehensive commitment to customer satisfaction, staff management, efficient operations, and strategic initiatives that contribute to the growth and success of the establishment.

Cape Town, Western Cape, South Africa

In my dual role as an IT Desk Support Technician on a learnership and Marketing Manager, I undertook a dynamic set of responsibilities that bridged the realms of technology and marketing seamlessly.As an IT Desk Support, my focus was on managing systems and ensuring their optimal functionality. This encompassed tasks such as creating and adding employee profiles, troubleshooting hardware and software issues on computers, and overseeing the installation and initiation of rollouts for new systems. The goal was to maintain a robust and efficient IT infrastructure that supported the operational needs of the organization.Simultaneously, as a Marketing Manager, I spearheaded diverse initiatives to enhance brand visibility and drive business growth. This included crafting and executing marketing campaigns that resonated with target audiences, implementing lead generation strategies to expand our customer base, and curating wellness day events to foster a positive and engaged work environment.Balancing these dual roles required a unique blend of technical expertise and creative marketing acumen. I navigated seamlessly between resolving IT challenges and devising strategic marketing plans, demonstrating versatility and a comprehensive understanding of the organization's needs.In summary, my dual role involved not only managing IT systems, troubleshooting, and initiating rollouts but also crafting and implementing marketing strategies, ensuring a holistic approach to organizational success. This dual perspective allowed for a more integrated and comprehensive contribution to the overall efficiency and growth of the company.

Cape Town, Western Cape, South Africa

In my role as an Examination Assistant at the Western Cape Education Department, I undertook a diverse array of responsibilities crucial to the seamless execution of examinations. This encompassed the meticulous delivery of examination scripts to designated locations, ensuring a smooth and timely distribution process.A significant aspect of my duties involved the accurate and timely capture of marks, leveraging administrative systems to maintain precise records. This not only contributed to the efficient grading process but also played a pivotal role in the overall examination result management.Facilitating the examination process was a key responsibility, requiring effective communication with teachers and heads of departments. I fostered open lines of communication to address queries, provide guidance, and ensure a collaborative environment during the examination period.Administrative tasks were integral to my role, encompassing various aspects such as document organization, record-keeping, and the coordination of resources to guarantee the smooth flow of examination operations. This meticulous attention to detail was essential in upholding the standards set by the Western Cape Education Department.In summary, as an Examination Assistant, my responsibilities extended from the delivery of examination materials to the capture of marks, facilitation of the examination process, communication with educational stakeholders, and the seamless management of administrative tasks. This multifaceted role contributed to the successful execution of examinations and the overall efficiency of the educational assessment process.

Cape Town, Western Cape, South Africa

In 2021, I assumed a leadership role among the seven leaders overseeing the Society's Mutual Investment Fund Project. My responsibilities included guiding my team in the development of a portfolio and preparing a presentation pitch. We subsequently presented our pitch to a panel of four investors.Throughout the duration of the fund project, I garnered valuable insights into financial ratios interpretation, stock investment strategies, and the art of diversifying risk across selected sectors. This experience equipped me with a comprehensive skill set, encompassing the ability to present effectively, analyze data, scrutinize stocks, conduct research, create portfolios, make informed investment decisions, and predict potential returns.In addition to these hands-on experiences, the society regularly conducted weekly debates on contemporary national and international financial and economic news. This provided a platform for engaging discussions and a deeper understanding of the ever-evolving landscape of financial affairs.

Cape Town, Western Cape, South Africa

I played a key role in promoting several fragrance brands, enhancing brand awareness, and driving sales for renowned international labels such as Paco Rabanne, Carolina Herrera, Versace, and Marc Jacobs. My work spanned high-traffic areas like Centre Court and in-store locations for prominent retail giants like Woolworths, Edgars, and Foschini, strategically positioned in high-traffic malls like V&A Waterfront, Canal Walk, and Tyger Valley.Whether working independently or in pairs, I consistently surpassed profit targets and attracted a larger customer base than in previous years. My commitment to punctuality was evident as I diligently set up promotional stands each day. In addition to managing the presentation of promotional materials, I took charge of the logistical aspects, including packing and unpacking stock and transporting it to and from store rooms.My responsibilities spanned a spectrum of activities, from directly engaging with consumers to conducting product testing, assisting with fragrance selections, performing stock take, setting up promotional stands, distributing flyers, and managing stock logistics during the mornings and evenings. I maintained meticulous records by clocking in and out of shifts, as well as overseeing the register. Through these multifaceted tasks, I contributed to the overall success of the promotional campaigns.

Bachelor Of Commerce - Bcom, Information Systems And Management

Education record

The CompTIA A+ certification covers key areas essential for IT professionals, including: Hardware: Identifying, using, and connecting.