Latonya Jackson Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Organized and managed flow of data into various clinical/financial databases for the Operating room.• Provided reports to internal/external customers using menu-driven reporting tools in a timely manner. • Evaluated data quality by validating accuracy and completeness.• Effectively communicated with the healthcare team.• Nominated for Employee of the Year.

Charlotte, North Carolina Area

Accurately entered high quality patient demographic and financial information via telephone interviews and hard copy documentation (mail-in, facsimile, etc.) or direct patient contact. • Selected to train new employees on proper job processes and procedures.• Accurately calculated and made daily deposits/Cash reconciliation.• Provided insurance verification and estimates for patients.• Assisted patients with billing issues and questions about insurance coverage, refer unsponsored or underinsured patients to financial counseling, made payment arrangements, and up front collections.• Successfully completed all assignments in a timely manner.• Provided extensive support to the Admitting Department team.• Selected by manager to be a member of Customer Service Advisory Board.

Charlotte, North Carolina Area

Answered phones and scheduled appointments.• Obtained authorizations, prior approvals, pre-Certifications, Medicaid prior approvals, Certificate of Medical Necessity for Insurance Verification. • Created Medical Records, Patient check in/out, Patient registration, and updated patient demographic information.• Made copies and sent and received faxes.

Charlotte, North Carolina Area

• Answered phones and scheduled appointments.• Collected payments and co-pays.• Performed electronic billing.• Obtained authorizations and referrals for insurance verification-.• Checked patients in and out for office visits.• Ordered diabetic shoes for patients.

Certification, Health Information/Medical Records Administration/Administrator

HIT with a Specialization in Practice Workflow and Information Management Redesign

Associate Of Science (A.S.), Health/Health Care Administration/Management