Teach Information Computing courses online. Curriculum Development and course creation with extensive knowledge of several Learning Management Systems, including D2L, Canvas, and Moodle.Courses I have taught and developed courses for:Accounting IMarketingHuman RelationsBusiness Math & Calculators

Recruiting, Hiring, training and on-boarding of part-time staff at EagleTech, our Campus tech store at Kirkwood Community College. Designed and taught tech courses "Appy Hours" to faculty, staff, and students twice a month. Managed floor staff to ensure great customer service before and after the sale. Marketing and Sales. Help desk work on Macs and Windows machines, iPads, phones, etc.

Greet guests, review contracts for compliance, administer earnest money checks and coordinate with Downtown office. Train agents on the real estate program "dotloop" on writing and submitting contracts. General correspondence and work with spreadsheets for monthly and yearly production numbers.

-Training and development for Information Technology Department-Managed training program at three offices for Iowa Realty for new and existing agents.-Created new training for proprietary software programs and delivered training to agents, holding regular training sessions. Sent out monthly IT newsletter to agents and staff-Maintained computer equipment and technology for agents-Delivered training on SmartPhones and iPads

Managed successful transition of Operator Services business group from outside vendor. • Supervised three direct reports in Training and Development. • Supervised internal audit process with IT Development group • Trained supervisors and management staff for new 3,000-operator facility in El Paso, Texas (opened July 1997) • Created new and maintained current instructional design materials for operators in Cedar Rapids facility

Inbound start-up project Two-week new hire training program on PC-based windows program. Supervision of consultants in training. Client reporting and scheduling. • Special Assignment: UPS, Selected by Senior VP Sales and Marketing as Inbound Training Manager for training in Atlanta (call center in Newport News, VA) of APAC managers/supervisors • Special Assignment: Marketing Department RFP response team member Eight month assignment. Inbound Start-up: QUILL… Show more Inbound start-up project Two-week new hire training program on PC-based windows program. Supervision of consultants in training. Client reporting and scheduling. • Special Assignment: UPS, Selected by Senior VP Sales and Marketing as Inbound Training Manager for training in Atlanta (call center in Newport News, VA) of APAC managers/supervisors • Special Assignment: Marketing Department RFP response team member Eight month assignment. Inbound Start-up: QUILL Corporation, Sept 1994 -Expanded and developed training procedures and materials -Responsible for continual training for supervisors, team leads, quality assurance, and CSR’s -Hiring, recruiting, discipline, and termination of representatives -Continuous client contact and problem solving skills utilized -Weekly and monthly client reporting on staffing, representative productivity, quality assurance, and continual training -Two-week training period utilizing in-depth windows-based system Show less