Laura Devine Email & Phone Number

Tacoma, Wa, Us

Federal Way, Washington, United States

In my role as Capacity Building Officer I'm continuing my work with the Grant Solutions team to increase our stakeholders' skills to train others effective--both remotely and in person. I will also be participating more with our Gateway to Grants program that equips grant staff throughout our international partnership in grant compliance.

Federal Way, Washington

The purpose of my job as a Learning and Development Instructional Designer (what a mouthful!) is to design and deliver e-learning and/or workshop based content for staff globally. I partner with subject matter experts to define learning objectives and assess learners' needs. I develop course materials and facilitator guides. I enjoy creating training methods and content that are fun and help adults learn. I feel deep satisfaction in seeing the light bulb go on over someone's head as a new… Show more The purpose of my job as a Learning and Development Instructional Designer (what a mouthful!) is to design and deliver e-learning and/or workshop based content for staff globally. I partner with subject matter experts to define learning objectives and assess learners' needs. I develop course materials and facilitator guides. I enjoy creating training methods and content that are fun and help adults learn. I feel deep satisfaction in seeing the light bulb go on over someone's head as a new concept becomes clear. In this new-for-me position at World Vision I will continue to manage the highly interactive Training of Trainers course and act as site lead for the Grant Solutions portion of our intranet site, wvcentral. Show less

Federal Way, Wa

As a Trainer II at World Vision, I will be primarily responsible for our intensive four-day course called Training of Trainers (TOT). World Vision developed this highly interactive course which emphasizes training skills and shares best practices for learner-centered methods. We take subject-matter experts and give them the skills necessary to train others in their local offices and throughout our partnership.I help to develop training materials tailored to specific needs such as how… Show more As a Trainer II at World Vision, I will be primarily responsible for our intensive four-day course called Training of Trainers (TOT). World Vision developed this highly interactive course which emphasizes training skills and shares best practices for learner-centered methods. We take subject-matter experts and give them the skills necessary to train others in their local offices and throughout our partnership.I help to develop training materials tailored to specific needs such as how training over the internet is different than live training. I am also responsible for editing and maintaining department content on wvcentral.org (an intranet site using SharePoint 2007). The purpose of wvcentral is to provide tools and information that our stakeholders around the world need to effectively meet the mission of World Vision: building a better world for children. I develop user-friendly web pages from stand-alone documents and other sources. As part of a SharePoint User Group I am assisting with creating focused training materials in preparation for an upgrade to SharePoint 2013.Other duties include maintaining an enrollment database in Access tracking the thousands of employees and subgrantees who have taken our trainings, and providing the support materials for those courses that are offered world-wide each year. In conjunction with that database, I also manage the online testing site we use to track self study quizzes.I am responsible for training new employees in entering and then tracking all monthly activity reports. Show less

Federal Way, Washington

During my first year at World Vision as an Analyst II in the Grant Solutions Department I was responsible for editing and maintaining department content on wvcentral.org (an intranet site using SharePoint 2007). The purpose of wvcentral is to provide tools and information that our stakeholders around the world need to effectively meet the mission of World Vision: building a better world for children. I developed user-friendly web pages from stand-alone documents and other sources. As part of a… Show more During my first year at World Vision as an Analyst II in the Grant Solutions Department I was responsible for editing and maintaining department content on wvcentral.org (an intranet site using SharePoint 2007). The purpose of wvcentral is to provide tools and information that our stakeholders around the world need to effectively meet the mission of World Vision: building a better world for children. I developed user-friendly web pages from stand-alone documents and other sources. As part of a SharePoint User Group I assisted with testing and preparation for an upgrade to SharePoint 2013.Other duties included maintaining an enrollment database in Access tracking the thousands of employees and subgrantees who have taken our trainings, and providing the support materials for those courses that are offered world-wide each year. In conjunction with that database, I also managed the online testing site we use to track self study quizzes.I was responsible for training new employees in entering and then tracking all monthly activity reports, capturing $1 million of salary reimbursements in FY2014. I assisted in the editing and refreshing of web pages, self study workbooks and PowerPoint presentations due to a large USG regulation change in 2014. I also edited and coordinated the emailing of numerous newsletters that were sent out via Constant Contact. Show less

Tacoma

My last year at Meracord I was a Risk & Compliance Analyst on the Risk and Compliance Team. I monitored credit card chargebacks and other payment exceptions. I researched prospective business partners and agents to make sure they were operating in compliance with industry and Meracord's payment processing standards. I developed the agent training presentation for the new agent program and worked directly with management at prospective agent companies to proceed through the vigorous… Show more My last year at Meracord I was a Risk & Compliance Analyst on the Risk and Compliance Team. I monitored credit card chargebacks and other payment exceptions. I researched prospective business partners and agents to make sure they were operating in compliance with industry and Meracord's payment processing standards. I developed the agent training presentation for the new agent program and worked directly with management at prospective agent companies to proceed through the vigorous certification process. Show less

Tacoma

As an Account Management Specialist I worked closely with our business clients--beginning with initial training on our proprietary software which was provided via WebEx. I then assisted them in how to most effectively use our detailed reports with Microsoft Excel. I shared shortcuts and on-the-fly Excel training as necessary. I answered the business customer service phone and effectively answered questions and provided troubleshooting as necessary. I dealt with people at all levels of… Show more As an Account Management Specialist I worked closely with our business clients--beginning with initial training on our proprietary software which was provided via WebEx. I then assisted them in how to most effectively use our detailed reports with Microsoft Excel. I shared shortcuts and on-the-fly Excel training as necessary. I answered the business customer service phone and effectively answered questions and provided troubleshooting as necessary. I dealt with people at all levels of the clients' organization and de-escalated problems effectively. I wrote the training script for the proprietary software training and also occasionally did in-house training on new reports or features of the software. Show less

* Provided first line of contact with clients and prospects.* Created and documented practice management processes and templates* Managed president’s calendar. * Successfully facilitated transfer of over 1,000 contact records and processes to new CRM system. * Recognized and summarized needed information from client data and input into Financeware or MoneyGuidePro financial planning software.

* Provided SalesLogix technical support and training for the firm’s nationwide Wealth Management unit. * Supported the Tacoma office’s Wealth Management Department’s four managers and staff. * Performed daily operations, administrative and local back office support. *Acted as liaison between clients and Schwab for operational needs.

* Assisted financial planner and investment advisors, doing underlying administrative, data gathering and input work for plans and reports. * Compiled client financial reports * Acted as liaison between clients and Schwab for operational needs.

* Created and edited financial statements using Excel linked with Word. * Proofread and ensured grammatical accuracy for outgoing correspondence and reports. Taught internal grammar and punctuation lunch & learn workshops. * Helped design firm-wide standards for financial statements and provided annual training for firm word processors.* Produced work flow and compliance tracking using Excel. * Head of Tacoma office technology team.

Automated Secretarial (Word Processing!)

Education record