Laura Devine Email & Phone Number

Tacoma, WA, US

Federal Way, Washington, United States

In my role as Capacity Building Officer I'm continuing my work with the Grant Solutions team to increase our stakeholders' skills to train others effective--both remotely and in person. I will also be participating more with our Gateway to Grants program that equips grant staff throughout our international partnership in grant compliance.

Federal Way, Washington

The purpose of my job as a Learning and Development Instructional Designer (what a mouthful!) is to design and deliver e-learning and/or workshop based content for staff globally. I partner with subject matter experts to define learning objectives and assess learners' needs. I develop course materials and facilitator guides. I enjoy creating training.

Federal Way, WA

As a Trainer II at World Vision, I will be primarily responsible for our intensive four-day course called Training of Trainers (TOT). World Vision developed this highly interactive course which emphasizes training skills and shares best practices for learner-centered methods. We take subject-matter experts and give them the skills necessary to train others.

Federal Way, Washington

During my first year at World Vision as an Analyst II in the Grant Solutions Department I was responsible for editing and maintaining department content on wvcentral.org (an intranet site using SharePoint 2007). The purpose of wvcentral is to provide tools and information that our stakeholders around the world need to effectively meet the mission of World.

Tacoma

My last year at Meracord I was a Risk & Compliance Analyst on the Risk and Compliance Team. I monitored credit card chargebacks and other payment exceptions. I researched prospective business partners and agents to make sure they were operating in compliance with industry and Meracord's payment processing standards. I developed the agent training.

Tacoma

As an Account Management Specialist I worked closely with our business clients--beginning with initial training on our proprietary software which was provided via WebEx. I then assisted them in how to most effectively use our detailed reports with Microsoft Excel. I shared shortcuts and on-the-fly Excel training as necessary. I answered the business.

* Provided first line of contact with clients and prospects.* Created and documented practice management processes and templates* Managed president’s calendar. * Successfully facilitated transfer of over 1,000 contact records and processes to new CRM system. * Recognized and summarized needed information from client data and input into Financeware or.

* Provided SalesLogix technical support and training for the firm’s nationwide Wealth Management unit. * Supported the Tacoma office’s Wealth Management Department’s four managers and staff. * Performed daily operations, administrative and local back office support. *Acted as liaison between clients and Schwab for operational needs.

* Assisted financial planner and investment advisors, doing underlying administrative, data gathering and input work for plans and reports. * Compiled client financial reports * Acted as liaison between clients and Schwab for operational needs.

* Created and edited financial statements using Excel linked with Word. * Proofread and ensured grammatical accuracy for outgoing correspondence and reports. Taught internal grammar and punctuation lunch & learn workshops. * Helped design firm-wide standards for financial statements and provided annual training for firm word processors.* Produced work flow.

Automated Secretarial (Word Processing!)

Education record